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Free Win7 Upgrade wont install
I have an Acer 1410 Netbook with VIsta Home Premium (32 bit). It came with a free Win7 upgrade certificate. The install DVD(s) just arrived in the mail.
When I try to open the DVD in the external drive, the drive oens and I get a message "insert disk". When I insert the disk, it just sits there. Same is true when I try to explore the disks. I've also tried it on another laptop using the same external DVD drive.
I even tried it on another computer with an internal DVD. same problem. It won't let me explore the disk, and it won't let me open or autoplay. It kicks it out and tells me to insert a disk.
I tried to boot from the CD - even though the instructions are clear that I should just run the disk... It isn't a bootable DVD. Any ideas what is going on here?
THe upgrade is a set of 2 DVDs. One is supposed to be a "wizard" and the other is the actual Windows7 DVD. That makes me doubt that I just got a defective disk.
The Acer site is totally useless for support, so I am coming to you guys to see if I can get some help.
ANy ideas???