Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: cd boot up. nothing but a mouse and a blue screen

10 Jan 2010   #11
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

You are very welcome. Your thank you is our reward.


My System SpecsSystem Spec
.
10 Oct 2010   #12
Elaine8888

windows 7 home 64bit
 
 
blue screen with flowers

When I try to turn the laptop on, it shows the following message:

"Windows failed to start. A recent hardware or software change might be the cause.

If windows files have been damaged…"

And then it gives me a 2 options:

1. Launch Startup Repair (recommended)
2. Start windows normally.

If I choose option one, it loads some files, and then a black screen appears with no cursor. After waiting for 20-40 minutes, it becomes a blue screen, with flowers, much like a background for a desktop. But there is no option to do anything.

If I choose option 2 (start windows normally) it shows the windows logo for 3 minutes, and then reboots.

I have tried to recover my computer using the discs as I can't start windows. I only get as far as putting the disc in and it gets stuck on a dark blue screen with the mouse showing. I've also tried the F10 option and after a few moments a dialog box appears saying that vaio recovery tools are being launched and it just sits there doing nothing, any help or advice would be appreciated.

Thanks
My System SpecsSystem Spec
10 Oct 2010   #13
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello Elaine8888, welcome to Seven Forums!



What company manufactured the PC, what brand is it?
My System SpecsSystem Spec
.

10 Oct 2010   #14
Elaine8888

windows 7 home 64bit
 
 

sorry sony vaio VPCEB1E0E

Thanks
My System SpecsSystem Spec
10 Oct 2010   #15
gregrocker

 

Try tapping F8 repeatedly at bootup to see if a "Repair My Computer" choice exists on Advanced Boot Tools. If not, try Last Known Good Confg then Safe Mode. If so, run Startup Repair repeatedly until Win7 starts, then try System Restore and Memory Test.

If Sony provided a Win7 install DVD or you have access to one, try booting (not running) it to see if there is a Repair my Computer choice on one of the first menu's. If so, select that and run Startup Repair repeatedly from disk, Memory Test, System Restore.

If not, download and burn to CD a Win7 Repair CD to boot and run Startup Repair, System Restore, and Memory Test: System Repair Disc - Create

You can copy out your files this way: Copy & Paste - in Windows Recovery Console

Is your Sony still under 1 year warranty w/tech support?
My System SpecsSystem Spec
Reply

 cd boot up. nothing but a mouse and a blue screen




Thread Tools




Similar help and support threads
Thread Forum
Windows boot to black screen with mouse pointer
I have a lenovo laptop, it has windows 7 premium x64. i took out its hhd and then put it back in but it boot to black screen with mouse pointer. i also try to run repair from the installation CD but it only stake to windows logo and it stays like this please help me :cry:
General Discussion
blue screen when start up with mouse usb plugged in
If I start up with mouse plugged in to usb always get the blue screen Why is this happening:(
BSOD Help and Support
fail to boot, welcome screen followed by black screen W/ mouse
it seems that the computer fails to boot somehow, the welcome screen shows up as usual, then stays there for a long time, then the screen turns black (not turned off, just back). I am using two screens, and I can move the mouse from one screen to the other with no problem, Its like it started up...
General Discussion
Toshiba SatelliteL455-S5976 Blk screen on boot with mouse cursor help
My gf's running win 7 not sure on what edition, but lately she installed a program which I also use called advanced system care 6 off cnet.com. It has been working fine, she has been complaining to me of a lag when playing bejeweled on facebook. All of a sudden today she turned it on and its a...
General Discussion
New rig blue screen on boot
Hi everyone I recently decided to build my first rig… so far not entirely successful. Here is the thing when I turn it on I passes the bios thing and then it goes to the win7 screen and it freezes for a sec then a blue screen shows up for millisecond and resets. And that’s happening again and again...
Hardware & Devices
Windows 7 Pro 64 bit black screen with mouse cursor only on boot up an
Hi there, Windows 7 system recently froze on me when I attempted to move a large folder to a USB harddrive. I was not able to close the file window so I decided to shut down my PC with the regular Start -> Shut Down. Now when I try to turn on my computer, after the "Starting Windows" and the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 13:57.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App