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Windows 7: Problem-Replacing XP 32 bit with Windo7 64 bit

22 Jan 2010   #1
Bern

Windows 7 32bit
 
 
Problem-Replacing XP 32 bit with Windo7 64 bit

Hi there,

I am still having great problems replacing Windows XP 32 bit with Windows 7 64 bit.

I purchased a retail copy of Windows 7 today and, despite my best efforts, I have been unable to load the 64 bit version of Windows 7. I have managed to load without trouble (and via the clean install method I had intended to use for Windows 7 64) the Windows 7 32 bit version. Despite setting my machine multiple times to boot from the DVD , it will not even recognise the Windows 7 64 bit disc inserted when it reboots. When I have managed to get the system to recognise the DVD( the Windows 7 64 bit version) I am getting an onscreen error message which says the disc (the Windows 7 64) is not compliant with my system and it advises me to reboot. But absolutely nothing happens. The machine goes straight to the loaded Windows 7 32 bit OS. It looks lovely, runs sweetly - but its its not the 64 bit version of Windows 7 that I really, really want. Strange - as it recognised and loaded the Windows 7 32 bit disc without a whimper.

So why not the Windows 7 64 bit disc?



My system , according to the Windows 7 upgrade advisor, is capable of running Windows 7 64. It has an Intel E8500, 6 GB of RAM, Ge Force 9800 GT and an Asus P5E Deluxe m'board.

Appreciate any thoughts

Best to you all

Bern


My System SpecsSystem Spec
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22 Jan 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

It really sounds like you are not booting from the DVD. I know you said that you did.

I would read the computer manual again to be sure of the procedure..

You did go into BIOS and set boot from DVD?

I am not saying that you did not do it correctly, I am only going by the nature of the problem.

It does happen, now and then the DVD may be defective.
My System SpecsSystem Spec
22 Jan 2010   #3
gregrocker

 

As Rich suggests, make sure you are booting the DVD and not running from XP:
http://pcsupport.about.com/od/tipstricks/ht/bootcddvd.htm

Do you know for sure you can run 64 bit with your processor?

Try taking out all but 2 gb of RAM to install.

Are you sure you have the latest BIOS version update from your mobo maker's Support Downloads webpage for your model?

If so, reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

Check the SATA controller setting. Try ACHI first.

My System SpecsSystem Spec
.

22 Jan 2010   #4
Minotar

Windows 7 Ultimate 64bit
 
 

Try taking out 3GB of ram,sometimes more than 4GB will cause issues
My System SpecsSystem Spec
23 Jan 2010   #5
Saltgrass

Windows 7 x64
 
 

Quote   Quote: Originally Posted by Bern View Post
When I have managed to get the system to recognise the DVD( the Windows 7 64 bit version) I am getting an onscreen error message which says the disc (the Windows 7 64) is not compliant with my system and it advises me to reboot.
I just threw an x64 install DVD into a non x64 system. The DVD was recognized, loaded the windows files, but when it tried to start, got a black screen with "Windows Boot Manager" at the top. The bottom of the page says "Attempting to load a 64-bit application but CPU not capable."

If you get this message, your system might be having problems with x64, which it should not.

So my first quess would be the DVD was bad. Do you have another computer, even a 32 bit one to try it in?
My System SpecsSystem Spec
23 Jan 2010   #6
Bern

Windows 7 32bit
 
 
thanks to gregrocker and richard

Richard and Gregrocker-thanks for taking the trouble to pass on your advice re my problems loading Windows 7 64. Richard, I suspect you may be right re failing to boot fron the DVD drive. I have been following the Asus m'board manual on this but I must say the DVD drive appears and sounds lifeless when it should be booting up.
Gregrocker-thanks, also. I will also try taking out some of the RAM. Been out of NYC all day so will let you know tomorrow how I go.

Again, many thanks for the taking the trouble to reply.

Best

Bern
My System SpecsSystem Spec
23 Jan 2010   #7
Bern

Windows 7 32bit
 
 
Hi Saltgrass

Hi Saltgrass,

That;'s very good advice and I do indeed have a laptop I can test that Windows 7 64 bit on.

Its an old Lenovo which I thought had died during her trip migrating with me from, Sydney to NYC. . But last week IBM sent me the five new recovery discs and the old girl is back working in XP pro like she was new again

Cheers

Bern
My System SpecsSystem Spec
24 Jan 2010   #8
Bern

Windows 7 32bit
 
 

Hi Saltgrass- getting exactly the same result with my Windows 7 64 disc on the Lenovo laptap as with my PC. Maybe its the disc ? I'd imagine that would have be highly unusual?

Best

Bern

Quote   Quote: Originally Posted by Saltgrass View Post
Quote   Quote: Originally Posted by Bern View Post
When I have managed to get the system to recognise the DVD( the Windows 7 64 bit version) I am getting an onscreen error message which says the disc (the Windows 7 64) is not compliant with my system and it advises me to reboot.
I just threw an x64 install DVD into a non x64 system. The DVD was recognized, loaded the windows files, but when it tried to start, got a black screen with "Windows Boot Manager" at the top. The bottom of the page says "Attempting to load a 64-bit application but CPU not capable."

If you get this message, your system might be having problems with x64, which it should not.

So my first quess would be the DVD was bad. Do you have another computer, even a 32 bit one to try it in?
My System SpecsSystem Spec
24 Jan 2010   #9
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Quote   Quote: Originally Posted by Bern View Post
Hi Saltgrass- getting exactly the same result with my Windows 7 64 disc on the Lenovo laptap as with my PC. Maybe its the disc ? I'd imagine that would have be highly unusual?

Best

Bern

Quote   Quote: Originally Posted by Saltgrass View Post
Quote   Quote: Originally Posted by Bern View Post
When I have managed to get the system to recognise the DVD( the Windows 7 64 bit version) I am getting an onscreen error message which says the disc (the Windows 7 64) is not compliant with my system and it advises me to reboot.
I just threw an x64 install DVD into a non x64 system. The DVD was recognized, loaded the windows files, but when it tried to start, got a black screen with "Windows Boot Manager" at the top. The bottom of the page says "Attempting to load a 64-bit application but CPU not capable."

If you get this message, your system might be having problems with x64, which it should not.

So my first quess would be the DVD was bad. Do you have another computer, even a 32 bit one to try it in?
A bad DVD is not very common, but it does happen. In fact it was my suggestion, at the beginning of the thread. Good luck.
My System SpecsSystem Spec
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 Problem-Replacing XP 32 bit with Windo7 64 bit




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