Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Clean Install - Crashes Every Time

27 Jan 2010   #1

Windows 7
Clean Install - Crashes Every Time

I bought a Shuttle PC with Windows 7 on it. It was working fine, but had no wireless, so I installed the suggested internal Wireless Card (PN20) and it worked great. Then, about 5 hours into using the machine, Windows detected an error and shut itself down.

When I started it back up, it got almost all the way through the boot sequence, then the graphics got glitchy (horizontal blue lines filling the screen) and it froze. I restarted into Safe Mode and tried restoring to the earliest config I could, no luck. I uninstalled everything I had installed that day (Steam, OpenOffice, etc.), no luck. So, last-ditch, I wiped the system and reinstalled Windows 7.

It gets all the way to 'Preparing to use your System for the First Time' or something similar, then the graphics glitch and the system freezes. I've disconnected the wireless card, ran overnight tests on the memory (all good), and reseated the graphics card. I was able to Install Ubuntu 9 without a problem, with full res on the graphics card, working wireless, etc. Then I wiped the system and tried to reinstall Windows 7, still nothing. Sometimes it glitches at the 'preparing' screen, sometimes I just get black and frozen. I can boot into safe mode, but it never finished install, so it just tells me to restart in normal mode.

I've tried both the 32-bit and 64-bit versions of Windows 7, same results on each. Any ideas?

My System SpecsSystem Spec
27 Jan 2010   #2

Windows 7 x64

Does the Shuttle have on board video? If so, you might try installing using that.

When someone says I did this and it broke, most folks would think the this is what needs to be fixed. I would probably remove the wireless card.
My System SpecsSystem Spec
27 Jan 2010   #3

Windows 7

Saltgrass - thanks for the reply. I've already removed the wireless card, and it hasn't helped. No onboard graphics.
My System SpecsSystem Spec

27 Jan 2010   #4

Windows 7 Home Premium 64bit

no onboard graphics or you arent using them?
you may need to disable onboard in the bios if the MOBO has them, even though you arent using it. It can cause issues.

other than that:
Have you tried pulling the 4550, and replacing it with another card?
Any other older card you may have lying around?
My System SpecsSystem Spec
27 Jan 2010   #5

Windows 7

No onboard graphics that I know of. I checked the BIOS for any mention of onboard graphics after reading a thread about it causing problems for some people, but found nothing.

It's a Shuttle SX58H7 - the only graphics ports are the three on the card. I don't have any other GFX cards around (this is my first non-mac in about 10 years), though I could probably dig one up from a friend.
My System SpecsSystem Spec
27 Jan 2010   #6


Test your memory overnight using memtest86 bootable, then remove all but 2gb of RAM to try install.

Check the BIOS version to make sure you have the latest from your maker's Support Download's webpage for your model computer, or mobo.

What is your SATA controller setting in the BIOS?

What are you using to reinstall Win7? Recovery partition? Did you burn a DVD? Verify it with ImgBurn, if necessary burn again at 4x speed with Verify.

Since the PC is new and still under warranty with tech support, have you called your tech support for help with this?

Try resetting the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS
My System SpecsSystem Spec
28 Jan 2010   #7

Windows 7

Memory check turned out fine. I've been using a disk I got from the guy who sold me the computer (second-hand, so no known support/warranty).

On the upside - I updated the BIOS and tried installing again, and it Worked! So I've got a working machine, for now. Going to take it through its paces today and see how well it holds up. Thanks for the suggestions, everyone!
My System SpecsSystem Spec
30 Jan 2010   #8

Windows 7

As a follow-up, the computer is now randomly crashing. I've reinstalled the Graphics Driver, it hasn't helped. Perhaps I need to try a new GFX card.
My System SpecsSystem Spec
30 Jan 2010   #9


Study the Event Viewer for the cause of the crashes. Google or post Critical or repeat Errors back here in Crashes forum to get help.

Try another Win7 or Vista display driver from the maker's Support Downloads page for your computer or video card model.

Have you checked Windows Updates to see if a newer display driver was delivered?
My System SpecsSystem Spec
30 Jan 2010   #10

Windows 7

I had some kind of severe crash - windows restarted unexpectedly and then couldn't find an operating system to start up again.

So I reinstalled Windows 7 and it got most of the way through install, but won't start up except in Safe Mode. Here's the error I get from Safe Mode:

Problem Signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP2: 0000000000000000
BCP3: FFFFF88004A422E0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

It also points to two files - a .dmp and a sysdata.xml. I can't upload them to this forum, so I put them on my server if anyone can take a look:

This is with Windows 7 64-Bit. I have a 64-Bit Core i7 processor, but perhaps I should try Windows 7 32-Bit?
My System SpecsSystem Spec

 Clean Install - Crashes Every Time

Thread Tools

Similar help and support threads
Thread Forum
Vista - Clean install w OEM disc - Think I messed up BIG TIME
PLEASE HELP!!! A friend of mine upgraded my machine (that came with Vista pre installed) with a crappy version of Windows 7. My machine has been pretty much useless for a year bc the admin/system password was changed somehow. I called Dell and they gave me a new password and it got me in so I...
Installation & Setup
Clean install Win 7 On new hdd Taking infinite amount of time..
hello thanks for looking!, Please help :p it gets to blue windows screen just after windows loading files with black screen and just sits their with blue windows background and mouse in middle.i also only have hard wired USB keyboard connected first off my mother board is a gigabyte...
Installation & Setup
Clean Win 7 install shows conflicting hdd sizes at the same time.
Here's a new one for you... To avoid any risk of deleting any files, I decided to install my new Windows 7 OS on a new hard drive. I unplugged my old hard drive. Unplugged both power and SATA cable. I installed it on the new drive, and everything seemed to be going well, but I had a look...
Installation & Setup
How to make a first time clean install.
Ok so i've been reading here how doing a clean install of windows 7 along with having a windows back up to restore files is the best way to getting your P.C brand new. I did a dvd windows back up to some media files, nothing big so am ready to clean install. Problem is how? lol. I don't have...
Installation & Setup
BSOD crashes even after clean install. DMPS Attached
Well I had NEVER had a BSOD with my current setup until 2 days ago when I had installed a program call "KeyLemon". It is a piece of software I was demoing that uses your webcam to securely log you in via face recognition. I had done nothing major other than drivers, no windows...
BSOD Help and Support
BSODs and IE crashes clean install of win7 RTM 64-bit
Dear gurus Where do I begin ... :( everything was running smoothly for 2-3 months on my legit RTM copy of 64-bit win7. I've been dual-booting XP 32-bit and win7. win7 is installed on its own 1TB WD black caviar drive. XP is using the other 2 x 320GB WD drives. Anyways, to cut a long...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:11.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App