missing required CD/DVD driver


  1. Posts : 5
    Windows XP/Vista/7
       #1

    missing required CD/DVD driver


    I am trying to install Windows 7 Home Premium x86_64 on my computer. When I get to the "Collecting Information" stage I get this error

    A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.

    Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step.
    My motherboard does not support USB booting, has 5 SATA ports, and one IDE port that supports two drives in master/slave configuration. I also have a floppy drive attached.

    I have two IDE hard drives (80GB and 320GB), one IDE CD/DVD drive, and one SATA CD/DVD drive. The SATA drive replaced the IDE drive. The first configuration I tried was 80GB IDE HD master 320GB IDE HD slave and SATA CD/DVD to boot installation DVD from. Second configuration was IDE CD/DVD master, 80GB IDE HD slave.

    Neither config worked and I can't find drivers for either CD/DVD drive.

    CD/DVD drive model numbers:

    SATA drive: ASUS DRW-24B1ST
    IDE drive: SONY CRX320AE

    Could it be a bad disc burn? The disc is 3.00GB in size or 3,224,686,592 bytes in size.
      My Computer


  2. Posts : 11,408
    ME/XP/Vista/Win7
       #2

    Unplug your SATA DVD drive, & install with your IDE DVD drive.
      My Computer


  3. Posts : 5
    Windows XP/Vista/7
    Thread Starter
       #3

    Already tried it, same error.
      My Computer


  4. Posts : 11,408
    ME/XP/Vista/Win7
       #4

    What is your mobo?
      My Computer


  5. Posts : 5
    Windows XP/Vista/7
    Thread Starter
       #5

    ASRock M3A785GMH/128M

    It has a big "Windows 7 hardware ready" sticker on it.
      My Computer


  6. Posts : 11,408
    ME/XP/Vista/Win7
       #6

    Take a look at your manual.

    As your mobo supports USB boot, do a USB install with only the one HD installed.

    USB Windows 7 Installation Key Drive - Create
    Attached Thumbnails Attached Thumbnails missing required CD/DVD driver-capture.jpg  
      My Computer


  7. Posts : 5
    Windows XP/Vista/7
    Thread Starter
       #7

    when I tried to rip the iso from the CD it gave me a UDP partition error, so the file must be corrupted. I got the disc from a friend with a technet subscription, I'll ask him to redownload+burn the file and hope that works.
      My Computer


  8. Posts : 11,408
    ME/XP/Vista/Win7
       #8

    You can download your manual from here:

    ASRock > Products > M3A785GMH/128M
      My Computer


  9. Posts : 1
    windows vista trying widows 7
       #9

    i have the same problem but mine started earlier i was runnig raid 1 mirror but the restart was slow so undid the raid. then tryed to redo the raid after that cannot get anywhere. tryed to repair the vista came up with error missing cd/dvd/ drivers, i have everything sata hard drive dvd player and burner, so got a new hard drive and windows 7 same error, i havent tryed the usb load but i will i can load with floppy usb so shouldnt be a problem, sould i remove my dvd writer and player or leave them hooked up
      My Computer


  10. Posts : 5
    Windows XP/Vista/7
    Thread Starter
       #10

    Turns out it was a bad disc. All fixed now. :)
      My Computer


 

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