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Windows 7: Employee used company's disk to install at home

19 Feb 2010   #1
howetechnical

Windows 7 Ultimate
 
 
Employee used company's disk to install at home

Hi there,

I'm an IT Administrator for a large chain of companies, and I had recently purchased four Windows 7 Home Premium FULL disks and installed them onto four new machines. I left the install boxes on the desks for a couple of hours (something I'll never do again, even if I do trust those around), and upon returning noticed one was gone. As it turns out, one of the employees took it home when they got off and installed it onto their home computer. Now she's getting the notifications that her copy is not genuine, as I've already registered that activation code on the original machine.

My question is, can she simply purchase a new Windows 7 Home Premium UPGRADE version (and use that key to activate) from the local retail store, or does she have to purchase the FULL version since she used a full version disk to install?

I won't even entertain following any other methods that include less than EULA friendly methods, especially since the employee never should have took the disks in the first place.

Thanks.


My System SpecsSystem Spec
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19 Feb 2010   #2
Stevy22

Windows 7 and MAC
 
 

No she can just have the KEY and it will solve it, no need to purchase the full Product
My System SpecsSystem Spec
19 Feb 2010   #3
gregrocker
Microsoft MVP

 

Unless she has XP or Vista OS on hand to qualify for Upgrade version (which doesn't need to be installed but shouldn't be used again under the EULA) she would need to buy a full version license then change the key at Computer>Properties link, or run a Repair Install to fully reset activation, then insert key.

Repair Install
My System SpecsSystem Spec
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19 Feb 2010   #4
howetechnical

Windows 7 Ultimate
 
 

I normally would be telling the owners about this, but she's been with the company for almost 20 years and it's not worth her possibly losing her job over.

As far as the key goes, she simply needs to enter the key into the "change product key" area when the OS pops up the "not geniune" bla bla screen. No re-installation is needed, I would think. So with this, will a simple upgrade key work to re-activate with? She had Vista previously installed, and did an upgrade install using the full disk.
My System SpecsSystem Spec
19 Feb 2010   #5
gregrocker
Microsoft MVP

 

Yes it should activate if in-place Upraded, or because the installer saw Vista when booted and passed flag to allow Upgrade version key.

If not it may require the Repair Install which fully resets activation.

Reinstall is not necessary.
My System SpecsSystem Spec
19 Feb 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Buy a key

Call the appropriate number and the employee will be good to go


Microsoft Volume Licensing - Activation Centers
My System SpecsSystem Spec
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 Employee used company's disk to install at home




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