Vista Ultimate to W7 upgrade install problem

Hello (newbie),

Could you please provide me with some assistance for the following issue.

We currently have the Windows Vista Ultimate package running on our pc and have today purchased an online upgrade to Windows 7 Ultimate.

We are currently running a 32-bit OS and want to upgrade to a 64-bit OS.

Following this we then downloaded the following three files:
Part 1: Download Windows 7 Ultimate Upgrade (64-bit ISO)Part 2: Download Windows 7 Ultimate Upgrade (64-bit ISO)
Part 1: Download Windows 7 Ultimate Upgrade (32-bit ISO)Part 2: Download Windows 7 Ultimate Upgrade (32-bit ISO)
Part 1: Download Windows 7 Ultimate Upgrade (64-bit)
Part 2: Download Windows 7 Ultimate Upgrade (64-bit)
Part 3: Download Windows 7 Ultimate Upgrade (64-bit)
Part 1: Download Windows 7 Ultimate Upgrade (32-bit)Part 2: Download Windows 7 Ultimate Upgrade (32-bit)Part 3: Download Windows 7 Ultimate Upgrade (32-bit)

After the third download had finished we selected "launch". After the pc had attempted this we were given the following message:

Unloading the Box
We are unable to create or save new files in the folder in which this application was downloaded. Please check the folder properties to make sure that you have security permission on the folder to write files and that the folder is not read only.

We checked the folder properties and found out that the folder was indeed read only, so we changed this but ended up with exactly the same message on running it again.

Could you please advise what we should do next in order to progress with our upgrade.

Kind regards,


Mark

Looks like you have a situation similar to the provided link. You may have a choice of burning the .iso to a DVD, or unpacking the other files and update using those. The student downloads normally came in 3 files, 2 box files and one unpacker. The total size of the files may be around 14 gigs if you have two copies of each one.

You may just want to give the file name and extension as opposed to a link.......

If you are going from 32 to 64 bit, you have to boot from the DVD and do a custom install. To burn an .iso, burn the image, and not just a data disc.

You should be able to burn the .iso file to a DVD, but I don't know why there are two parts, unless just for quality assurance. But there should be instuctions included.

Make sure you store those files where an install will not overwrite them.

Make bootable iso from student d/l[3]=Installation and Setup

FZ21Z said:

gregrocker said:

Unplug XP HD

Was your reply meant for another post?

yes, posted in error here, and I don't know exactly how. Sorry!