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Windows 7: Dell Windows 7 Boot Disk will not function (0xc0000001)

05 Mar 2010   #11
bbowring

Windows 7 Professional (64 bit)
 
 

Thanks for that DocBrown,

My folder structure is exactly the same as that, except for a folder called "langpacks". That was about 1.3GB and contained all the non-english translations (which I don't need) so I deleted it.

That still leaves me with around 4.5GB though.

My "sources" folder (which contains the majority of the large files) is 4.27GB. Here are the largest files in that folder:



Also, yes I've made sure I'm booting from the CD/DVD drive when trying to use the CD directly. The computer appears to get to the "booting" stage OK (it asks me whether I want to boot from CD/DVD, then moves to a "Windows is Loading Files" page, but crashes after that).


My System SpecsSystem Spec
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05 Mar 2010   #12
Jonathan_King

Windows 7 Professional x64
 
 

Well I don't think you should go out and buy an 8GB thumb drive (around $15) just for the purpose of installing Windows 7. Unless you have another need for that drive, of course.

I would contact Dell and ask for new installation discs. They sent me the XP CDs for a machine 5 years old, and they didn't even charge shipping. I put in the service tag, and I was good to go.
My System SpecsSystem Spec
05 Mar 2010   #13
bbowring

Windows 7 Professional (64 bit)
 
 

Do you think it's a problem with the disc though? As I said in an earlier post, I was able to succesfully boot the installation CD in my girlfriend's Dell Inspiron Laptop, running Vista. This leads me to believe that it is probably a problem on specific laptop, rather than the disk itself (hopefully a problem with the CD drive, so a USB key will work!)

Also, to be frank, I'm thoroughly sick of dealing with Dell. I had an awful time getting the thing delivered, and they haven't been very helpful at all in helping me with this issue.

I think I might go out and pick up a USB key this afternoon. Despite the cost, I actually think it will be easier.
My System SpecsSystem Spec
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05 Mar 2010   #14
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Since you can get to the install screen on your girlfriend's computer, it might not be the DVD.. Do you have any extra things connected ? USB ? printers, ext HD's ? second monitor or TV ? Are you trying with just the bare basic computer ?
My System SpecsSystem Spec
05 Mar 2010   #15
bbowring

Windows 7 Professional (64 bit)
 
 

Yeah, I've got absolutely nothing else connected externally except the A/C Adaptor. Also, I ran a full diagnostic test of the hardware earlier yesterday, and everything passed, so I don't think there are any internal hardware problems.
My System SpecsSystem Spec
05 Mar 2010   #16
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Ben, this has me slightly puzzled. We must be missing some little detail.

How much memory (ram) does it have ? How many ram sticks ? size per stick ?


Attached Images
Dell Windows 7 Boot Disk will not function (0xc0000001)-surprised.jpg 
My System SpecsSystem Spec
05 Mar 2010   #17
bbowring

Windows 7 Professional (64 bit)
 
 

RAM is: 4GB Dual-channel 1333MHz DDR3 SDRAM (2 x 2GB)

and yea, you're not the only one who is stumped! Me, you, and about 5 Dell technical support staff don't have ANY idea what's going on!
My System SpecsSystem Spec
05 Mar 2010   #18
gregrocker

 

The Win7 ISO 32 bit is 2.43 gb.

Try extracting the files to the HD, then run Setup. Custom Install over current OS drive. Post back any errors.

If you can figure out which are the bloatware add-ons and remove, then boot installer from USB so you can wipe the HD and format before install. USB Windows 7 Installation Key Drive - Create

When you've had enough, you are entitled to RMA or refund from Dell. (My Dad got a lemon from them.) Let us know how they handle it.
My System SpecsSystem Spec
06 Mar 2010   #19
bbowring

Windows 7 Professional (64 bit)
 
 

Hey Guys,

I had another chat with a phone-tech guy from Dell yesterday evening, and I've now got a technician coming round to replace the hard drive in a few days. Seems like a pretty drastic measure, but hopefully a fresh HD will solve my problems!
My System SpecsSystem Spec
06 Mar 2010   #20
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

WoW,

Hard to believe they are coming to you, instead of saying ship it to Dell
My System SpecsSystem Spec
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 Dell Windows 7 Boot Disk will not function (0xc0000001)




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