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Windows 7: windows 7 upgrade problem

09 Mar 2010   #1
jacobk

vista
 
 
windows 7 upgrade problem

after it automaticly does the compatibility check it keeps coming back that i need to uninstall acrobat reader 7 .. only problem is i dont have reader 7 only reader 9
and cant find anywhere in my system that i have reader 7 ?


My System SpecsSystem Spec
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09 Mar 2010   #2
ken9122

Win7 x64 Ultimate SP1
 
 

uninstall all versions of acrobat reader just to be sure.

Ken
My System SpecsSystem Spec
09 Mar 2010   #3
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I agree with Ken, if you do not remove all remnants and everything in the registry you will still experience problems. To avoid problems, it is best to use an uninstaller with a good reputation for complete removals. Give this a try.

Revo Uninstaller Pro - Uninstall Software, Remove Programs, Solve uninstall problems

If you still experience problems, try this
http://www.ccleaner.com/

As a safety precaution, make a system restore point, prior to the first install. If problems occur you can restore to a good point
My System SpecsSystem Spec
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 windows 7 upgrade problem




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