Windows 7 Setup won't startup

Snoopy Renegade · 08 Mar 2010

I currently have Windows 7 32bit but i have 8GB Ram and would like to use all of it so i am upgrading to 64bit.

When i put in the 64bit CD I get an error message saying "This Installation disc isn't compatible with your version of Windows. To upgrade, you need the correct installation disc. For more information, check your computer's system information. To install a new copy of Windows, restart (boot) your computer using the installation disc, and then select Custom (advanced).

I then restart the computer with the CD in but it does not boot with the CD. I went into the Bio's and made sure it said boot CD as number 1 and it does.

My computer is capable of using a 64bit OS.

I really am not sure what else to do at this point.

EDIT: This problem is fixed! See last page!

richc46 · 08 Mar 2010

Welcome

You must do a clean install if you are going from 32 to 64 bit.

richc46 · 08 Mar 2010

Here is our tutorial, if you need it.

Clean Install with a Upgrade Windows 7 Version[2]=General Tips

Snoopy Renegade · 08 Mar 2010

1. Boot the computer from your Windows 7 installation DVD.
NOTE: Make sure that the CD/DVD drive is selected first in the boot order in your BIOS settings. Usually it is by default.

I can't boot Windows 7 CD it says the error message mentioned before and restarting my computer with the CD in doesn't work either, i check the BIOS and i made sure it had the CD ROM to boot first.

Thorsen · 08 Mar 2010

Is the disc a burned ISO file or a disc you purchased?

richc46 · 08 Mar 2010

If you do have a DVD drive and not a CDROM drive, then there has to be a problem with the drive, your machine's BIOS settings or the DVD.

Thorsen · 08 Mar 2010

A few other things:

Sometimes booting from a CDRW doesn't work as stated in comments here: How to boot from a CD Tech – for Everyone

Your version of Windows cant be upgraded from 32x to 64x and needs a clean install as stated previously by Richc46

Your version of Windows cant be upgraded from premium to ultimate or home to premium etc. you have to upgrade premium to premium. etc.

There are alot of dif. BIOS's there might be another option to disable booting from other devices. <--Edit: Meaning option is to enable/disable booting from other devices than Hard Drive

karlsnooks · 08 Mar 2010

Snoopy,
Insert your win7 DVD into your optical drive.
SHUTDOWN your computer (do not do a RESTART)
Power your computer back on.

If now your computer does not boot from the DVD, then:
1. the DVD is not a bootable DVD
OR
2. the optical drive is defective
OR
3. then bios is not set to boot first from DVD

Snoopy Renegade · 08 Mar 2010

richc46 said:

If you do have a DVD drive and not a CDROM drive, then there has to be a problem with the drive, your machine's BIOS settings or the DVD.

Any ideas how i can fix this?

Btw i have a dvd drive, my bad

richc46 · 08 Mar 2010

The only thing that I would be able to suggest would be to follow Karlsnooks advice. If that does not work, I would take another bootable DVD and see if it works. If it does not it is the drive. If it does it is the DVD. A DVD can be defective, too.