Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Helping a friend build a PC

17 Mar 2010   #51
Frostmourne

Windows 7 Ultimate x86-64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
How can it be assumed that Win7 will install an old GPU driver? Are you familar with the 7 Driverstore for his GPU?

Seven enthusiasts should be up to date on the changes made by MS to make the installer driver-complete, a completely new approach than Vista or XP.

The WHQL driver program partnered with every manufacturer to build Win7 drivers, with MS picking up the tab so they could have the drivers first in the installer or via Updates.
The drivers are 4 or more months old. WHQL certification? Ignored by ATI.


My System SpecsSystem Spec
.
18 Mar 2010   #52
Thorsen

Win7 Home Premium 64x
 
 

Thanks Frostmourne, you have helped tremendously. Everyone on here has helped me alot with this.

I downloaded the latest drivers for the critical parts - the GPU lol. The software comes with it, but its not gonna be up to date like the ones I dl'd. Since it was so easy to just dl them, I did it. The kit didn't show up yesterday. Hopefully it will get here today.
My System SpecsSystem Spec
18 Mar 2010   #53
Thorsen

Win7 Home Premium 64x
 
 

Well good news and bad news....

The good news is the kit arrived and i am going to set up the system tonight. The bad news is my friend ordered the 32x version instead of 64x. I had not informed him enough on this point before he ordered it....so he is returning it overnight and then the 64x version will be sent....Oops my bad...

So I am going to set up the rest and make sure the BIOS recognizes all the hardware, then on Monday or Tuesday, I will help him install windows and the software and drivers for the system....
My System SpecsSystem Spec
.

18 Mar 2010   #54
Thorsen

Win7 Home Premium 64x
 
 

All right, everything went well. I put all parts in the box, but I don't have the win7 64x, so that will come later. I will still have to install that and the drivers.

All the hardware went in and works great!

Pics to come soon!
My System SpecsSystem Spec
29 Mar 2010   #55
Thorsen

Win7 Home Premium 64x
 
 

Ok so update: He has Windows installed, Catalyst is installed and the Graphics drivers are installed. The graphics card is not top of the line, but is pretty good.

There is a power supply warning from the motherboard. I think It is hooked up with 24pin connector is this supposed to be only 20? there are all 24 available, but this is first time for me so I don't know if it needs all of them even if it has room for all 24.

Also, CrossfireX is not connecting both the IGP and GPU to use both in crossfire mode. Anybody know what I need to do to set this up? I looked on the AMD/ATI website and found nothing

Thanks in Advance,
Thorsen
My System SpecsSystem Spec
30 Mar 2010   #56
Thorsen

Win7 Home Premium 64x
 
 

Any one have any ideas on the power supply warning? I will try and get a screenshot or exact error code tonight, any ideas would be appreciated.
My System SpecsSystem Spec
02 Apr 2010   #57
Thorsen

Win7 Home Premium 64x
 
 

I have not had a chance to get a screenshot of power supply warning.

here is the current issue list:

1. Startup prompts user to press F1 to go to setup or F2 to start with current setup due to Asus Surge Protection.

2. HDMI out does not work

3. mobo has IGP and comp has GPU installed(ATI Radeon HD 4350) WEI score is 3.1 (i think might be 3.7) due to Graphics. Gaming Graphics is 5.?

4. Installed all current drivers, CCC (Catalyst) and chipset (which installed older version of CCC), still CrossfireX is not available to use both IGP and GPU at same time.

5. Event Viewer has 1 Kernel 41 Error and errors for whenever he tries to use the HDMI port, but no specific info just says its not available.



Questions:

Should I start a new thread for each of these issues?

Could the surge protection be disabling the HDMI/DVI usage and only allowing VGA?

What all can the Kernel 41 error mean? I have seen this alot on this forum and its always bad

How can i turn off the IGP so the computer only uses the GPU? would this be suggested?

What would I need to do to get CrossfireX working if drivers are all installed and CrossfireX doesn't work?

I will be calling TigerDirect, What should I ask or demand of them? RMA anything specific?



Anyone who has any info, please answer. Any info is appreciated.
My System SpecsSystem Spec
02 Apr 2010   #58
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

1. Disable Asus Surge Protection. Sounds like a nice feature but if it is getting in the way, get rid of it.

2. HDMI on the motherboard or the video card?

3. Not sure on this one, but the 4350 isn't the greatest, it is better than the onboard HD4200 though.

4. Hybrid Crossfirex won't work with that card and the onboard,

ATI CrossFireX? | GAME.AMD.COM

Quote:
An ATI Hybrid CrossFireX™ system includes an ATI Radeon™ HD 2400 Series2, ATI Radeon™ HD 3400 Series or ATI Mobility Radeon™ HD 3400 Series graphics processor and a motherboard based on an AMD 780 integrated chipset, all operating in a Windows Vista® environment.
Ignore the 780G, his has the 785G and there isn't enough difference between the two IGP's to matter. The best you can get with using the two together is to enable the Surround View option in the bios and use both to run up to four monitors.

5. If it is the one I think it might be (more info would help), then it isn't the HDMI cable but something to do with IPv6, or at least that was the best I could find for that one showing up in my Event Viewer. My solution was to just disable the logging of that one item (Kernel-EventTracing).

Quote:
How can i turn off the IGP so the computer only uses the GPU? would this be suggested?
If he isn't going to use the onboard, then yes it can be disabled; instructions are in the manual.
My System SpecsSystem Spec
02 Apr 2010   #59
Thorsen

Win7 Home Premium 64x
 
 

Quote   Quote: Originally Posted by stormy13 View Post
1. Disable Asus Surge Protection. Sounds like a nice feature but if it is getting in the way, get rid of it.

2. HDMI on the motherboard or the video card?

3. Not sure on this one, but the 4350 isn't the greatest, it is better than the onboard HD4200 though.

4. Hybrid Crossfirex won't work with that card and the onboard,

ATI CrossFireX? | GAME.AMD.COM

Quote:
An ATI Hybrid CrossFireX™ system includes an ATI Radeon™ HD 2400 Series2, ATI Radeon™ HD 3400 Series or ATI Mobility Radeon™ HD 3400 Series graphics processor and a motherboard based on an AMD 780 integrated chipset, all operating in a Windows Vista® environment.
Ignore the 780G, his has the 785G and there isn't enough difference between the two IGP's to matter. The best you can get with using the two together is to enable the Surround View option in the bios and use both to run up to four monitors.

5. If it is the one I think it might be (more info would help), then it isn't the HDMI cable but something to do with IPv6, or at least that was the best I could find for that one showing up in my Event Viewer. My solution was to just disable the logging of that one item (Kernel-EventTracing).

Quote:
How can i turn off the IGP so the computer only uses the GPU? would this be suggested?
If he isn't going to use the onboard, then yes it can be disabled; instructions are in the manual.

ok thanks Stormy lots of good info

i am worried about crappy PSU so I will get new PSU and see if surge protection still activates...

HDMI is onboard. card has vga, and DVI (he doesn't have a DVI cable, we are testing that next with my cable)

HD4350 came with barebones kit, he will upgrade later to better ATI card when funds are available. games are using the card, just not as well as they should due to using VGA

The site he bought this from said it had Crossfire. I would hope it does, but i will definetely look into this. Thanks.

i must have missed the part in the manual I will check that next. I couldn't find any info on how to online. thanks

I am now confused. i dont know what IPv6 would have to do with HDMI. I will look into the settings and see if it is causing this conflict. thanks for suggestion.
My System SpecsSystem Spec
02 Apr 2010   #60
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

The Kernel 41 error would help to know which of the 5 different Kernel events (folders) it is from.

Quote:
The site he bought this from said it had Crossfire. I would hope it does, but i will definetely look into this.
I wouldn't worry about this too much. The 4350 may not be the best of cards, but it will still be about as faster or a bit faster than using the onboard with a compatible card in Hybrid Crossfire; one reason why that card won't work for it.

Quote:
HDMI is onboard. card has vga, and DVI
If he wants to use HDMI (and is using audio over it) then leave the onboard video enabled and use it just for that, and use the video card for everything else.

P.S. XFX cheaped out a bit by not including one of these with the card,

Newegg.com - HIS DVI to HDMI Adapter for HD4K Series Model HHDMI4071 - Video Card Accessories

as that 4350 is more than able to output HDMI with audio using that adapter. Sad part is XFX isn't the only one that didn't include it with the cards that don't come with w native HDMI port. Pretty sure that if you contact XFX they will send you one (not sure if it was XFX or one of the others, but most that have requested them have got them for free).
My System SpecsSystem Spec
Reply

 Helping a friend build a PC




Thread Tools




Similar help and support threads
Thread Forum
Helping an friend with static noise. (Razer)
Hey Everyone, Am trying to help a friend of mine out with his headset however am having issues since I have not worked with them I myself normally get USB headsets but my friend has jacks, So I thought I would ask here to see if anyone has any ideas or knows how to fix this issue. ...
Sound & Audio
Friend Wants to Build A New PC
I have a friend who would like to build a new PC for himself. His budget is around $1500. (He lives in LA & I live in a different city). He'll more than likely buy the parts either at a store or an online website, I won't be building it for him though. I am just going to give him a list of...
PC Custom Builds and Overclocking
BSOD´s and nothing is helping
Hello I have been having BSOD problems since i built my computer about 1 and a half years ago and I have been trying everything i can imagine to fix it. I am running a full retail Win 7 Os that i have been using since i built the computer but i have been forced to re install it a few times last...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 10:38.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App