Dell OEM upgrade

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  1. Posts : 3
    vista home premium
       #1

    Dell OEM upgrade


    Hi guys,
    trying to install windows 7 and I get a message telling me that I need to contact dell to get an OEM upgrade...what does this mean?! Also I was under the impression that I could upgrade to windows 7 and not completely gut my laptop and loose all my programmes etc.. but read on a few forums that I'll have to reinstall Microsoft word among other things...is this true? Below is the technical part of the error message I got. Thanks

    OEM Name: Dell Inc.; OEM Model: XPS M1330 ; BIOS Version: Phoenix ROM BIOS PLUS Version 1.10 A11; BIOS Date: 20080619000000.000000+000
      My Computer


  2. Posts : 3,427
    Windows 10 Pro x64
       #2

    Hi confused PC, It sounds like you might have to do a Clean Install i'm afraid, if you do a Clean Install it will not wipe out your files, it will just put them into a folder called Windows.old although you will have to reinstall your programs,

    From the sounds of it, Dell have locked your copy of Vista against upgrading
      My Computer


  3. Posts : 11,408
    ME/XP/Vista/Win7
       #3

    Are you using a Dell Upgrade DVD?
      My Computer


  4. Posts : 11,840
    64-bit Windows 8.1 Pro
       #4

    OEM manufacturers do not supply "upgrades" ... Windows will not allow you to upgrade an OEM version with a retail version... However you can purchase an Anytime Upgrade key that will allow you to do this...
      My Computer


  5. Posts : 11,408
    ME/XP/Vista/Win7
       #5

    Latest BIOS A15.

    Drivers and Downloads
      My Computer


  6. Posts : 8,135
    Windows 10 64 bit
       #6

    Are you trying to upgrade from a 32 bit to 64 bit OS? If that is the case you can't "upgrade" you must do a clean install.
      My Computer


  7. Posts : 3
    vista home premium
    Thread Starter
       #7

    ok, so its an upgrade version of win 7 home premium, and it came with both the 32 and 64 bit dvds, but my system currently runs on 32 bit so I was going to use that.
    @severedsolo, surely they cant stop you from upgrading your OS?!
    I didnt get an option to do a clean installation, maybe I'll try again. most of my programmes are downloaded apart from microsoft office so thats not really an issue, and I'll run a back up anyway for my documents even though @severedsolo said they get put in a folder.
    cheers for the help so far
      My Computer


  8. Posts : 1,035
    Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
       #8

    What exactly did you buy, i.e. 32 bit or 64 bit version? With Vista you can upgrade but you would need to purchase a DELL (OEM) upgrade disk since the upgrade path is Vista to Windows 7.

    OEM-Original Equipment Manufacturer in this case DELL.
      My Computer


  9. Posts : 3
    vista home premium
    Thread Starter
       #9

    fishnbanjo said:
    What exactly did you buy, i.e. 32 bit or 64 bit version? With Vista you can upgrade but you would need to purchase a DELL (OEM) upgrade disk since the upgrade path is Vista to Windows 7.

    OEM-Original Equipment Manufacturer in this case DELL.
    I bought from PC World the upgrade DVDs, and it comes with both bit versions, and its vista upgrade versions of windows 7 and i am currently on vista so i dont get why it doesnt work... why would i need dell to upgrade me? sorry if i sound extremely dense.
      My Computer


  10. Posts : 11,408
    ME/XP/Vista/Win7
       #10

    Check your upgrade path.
    Windows 7 Upgrade Paths - FAQ

    & Upgrade your BIOS before installing.
      My Computer


 
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