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Windows 7: I have a toshiba laptop

20 Apr 2010   #11
benjiesiegel

Toshiba
 
 

whattt??? so system restore was wrong?


its already doing it what should i do?


My System SpecsSystem Spec
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20 Apr 2010   #12
hubris

W7, Xp Pro
 
 

Let it do it!
My System SpecsSystem Spec
20 Apr 2010   #13
gregrocker

 

Yes, allow System Restore to complete, then download and install Microsoft Security Essentials and run a Full Scan.

If it finds any remaining infection, then download and install Spybot, update from desktop, then reboot into Safe Mode (by tapping F8 at Boot), click on Spybot, maximize to full screen and run "Check for Problems."

If there are any viruses hiding in memory, Spybot has the ability to flush them after restart when run in Safe Mode.

The combination of these two scans should give you a clean bill of health. Previously I would have suggested Avast boot scan, but MSE has been finding Trojans from desktop than Avast cannot find during boot scan.
My System SpecsSystem Spec
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20 Apr 2010   #14
benjiesiegel

Toshiba
 
 

system restore did not work......... im going to try the hold zero one next... what should i do after the holding zero screen comes up?
My System SpecsSystem Spec
20 Apr 2010   #15
benjiesiegel

Toshiba
 
 

when i pressed on and held 0 on the key board it just beeped, and did nothing...... it went to my log in page..?
My System SpecsSystem Spec
20 Apr 2010   #16
benjiesiegel

Toshiba
 
 

holding zero made it beep and do nothing other then go to my log in page like normal?
My System SpecsSystem Spec
20 Apr 2010   #17
benjiesiegel

Toshiba
 
 

should i recover to factory defalut software or the other one?
My System SpecsSystem Spec
20 Apr 2010   #18
benjiesiegel

Toshiba
 
 

?????
My System SpecsSystem Spec
20 Apr 2010   #19
benjiesiegel

Toshiba
 
 

i choose recover to out of box date! will this for sure work now?
My System SpecsSystem Spec
20 Apr 2010   #20
hubris

W7, Xp Pro
 
 

Quote   Quote: Originally Posted by benjiesiegel View Post
i choose recover to out of box date! will this for sure work now?
Slow down a bit please.
Restore to factory will remove all programs you have installed since purchase. Can you save files to external HD or USB.
My System SpecsSystem Spec
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 I have a toshiba laptop




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