New
#1
critical system drivers missing
All,
Firstly thank you in advance for any help. I have had a read through the common questions section and tried a few things but to no avail!!
Firstly my laptop is a Acer Aspire 5738z with an Intel T4200 processor.
I bought the laptop with Vista however i was never very impressed and when the OS seemed to get corrupted i decided it was time to try 7 but have been unable to install it.
The installation gets all the way through and restarts. it then comes up with and error:
File: \Windows\system32\DRIVERS\q12300.sys
status: 0xc00000e9
info: Windows failed to load because a critical system driver is missing, or corrupt.
I have deleted the Acer recovery partition and downloaded drivers from the Acer website however each time i get a the same error but with different .sys files.
Am i missing something or is this just a case of getting the correct drivers loaded for the install to work. I have tried numerous combinations and am running out of patience!! PLEASE HELP!