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Windows 7: Dual Boot Win XP BSOD at setup

08 Jun 2010   #11
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

This may be of help.

Dual Boot Win XP BSOD at setup-m501-1262-vendor-sp.jpg

SABRENT Ultra Compact RJ45 Ethernet 10/100 USB 2.0 LAN Adapter w/ LED at TigerDirect.com




My System SpecsSystem Spec
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09 Jun 2010   #12
JimWin7

Microsoft Windows 7 Professional 32 Bit
 
 

Thanks Theog but I should have explained earlier that I'm working on a new Toshiba L500 Satellite laptop. The Windows 7 partition shows the LAN and the dial-up modem works there so I shouldn't need hardware.
My System SpecsSystem Spec
10 Jun 2010   #13
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Looking at the Toshiba site, All the Win Xp drivers for the L500-ST2521 are listed.

Check the Toshiba site with full model No.
My System SpecsSystem Spec
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11 Jun 2010   #14
JimWin7

Microsoft Windows 7 Professional 32 Bit
 
 

I have a Toshiba Satellite L500-ST2544 with Windows 7 (32) as the main operating system. In Toshiba Support for that model they listed a "Toshiba Software Modem for Windows 7 (32)", TC0021400E.exe file which in the download detail page lists as working for Windows 7 (32) and Windows XP SP2/SP3. My XP partition has XP Professional to which I added SP3 so that looked like a good and the only choice. When I unzipped the file in XP and ran setup per the "ReadMe" I got an "Error: Can not find support device". Any ideas a to why it can't find the modem?
My System SpecsSystem Spec
11 Jun 2010   #15
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Try here:

L500-ST2544
Model Content Page

Dual Boot Win XP BSOD at setup-capture1.png
Dual Boot Win XP BSOD at setup-capture2.png


My System SpecsSystem Spec
12 Jun 2010   #16
JimWin7

Microsoft Windows 7 Professional 32 Bit
 
 

That's where I got the one I tried titled "Driver Modem" and got an "Error: Can not find support device". Do you see anything else there that might work? I also tried putting "Modem" instead of "Category" but didn't see any thing else that looked promising.
My System SpecsSystem Spec
12 Jun 2010   #17
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Do you what to use the dual-up Modem?
My System SpecsSystem Spec
12 Jun 2010   #18
gregrocker

 

If you are still trying to slipstream SATA controller drivers in then you needn't worry about LAN drivers now, just the SATA ones.

Your issue may be something else so SATA drivers need to be inserted to see what changes.

Try also removing all but 2 gb of RAM, swap your RAM, test your RAM. Then run HD maker's full diagnostic/repair CD scan: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

Do you have the latest BIOS version update from computer or mobo maker's Support Downloads webpage for your model?

Try resetting the CMOS: http://pcsupport.about.com/od/fixthe.../clearcmos.htm
My System SpecsSystem Spec
13 Jun 2010   #19
JimWin7

Microsoft Windows 7 Professional 32 Bit
 
 

Theog: I'm not sure what a "dual-up modem" is but I'm trying to get a dial-up modem active in the XP partition so I can get updates to software and hardware. The modem works fine in the Win 7 partition. I did find in "Remove Programs" in Win 7, a modem driver "HD Audio Soft Data Fax Modem with SmartCP" v 7.80.4.50 with Conexant as the manufacturer. Is there a way to copy it into Win XP ?

Gregrocker: I'm working in a brand new Toshiba Satellite L500-ST2544 Laptop that came with Windows 7 (32) installed.
My System SpecsSystem Spec
13 Jun 2010   #20
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Sorry typo.

Try here for the drivers;
Conexant: Modem Driver Assistance
My System SpecsSystem Spec
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 Dual Boot Win XP BSOD at setup




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