Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows 7 Installation Problem

22 Jun 2010   #1

Windows 7 Ultimate
Windows 7 Installation Problem

1. Background of my problem:

I have an HP-G70460US notebook.

The machine was originally installed with the MS Vista Home Premium-32 bit OS even though it is 64 bit capable.

I burned the recovery disks for Vista Home Premium-32 and stored them when I first purchased the computer.

I have now upgraded the computer to Win 7-Ultimate-32 as I did not want to do a scratch install of Win 7-64 until I had done an adequate back-up and recorded all of my personal settings. This installation was done via a Win 7-Home Premium-Upgrade and then the Windows Anytime Upgrade to Ultimate so that my personal setting were retained in the upgrade.

My thought on this was that I could then go back and do the scratch install to Win 7-64 and with my personal settings saved in the back-up of Win 7-32, and that I could restore the individual user files from the backup in order to avoid having to re-enter all my personal information and files from scratch after program installations were complete.

However, to do this I need to re-install Vista Home Premium-32 and go through the double upgrade process in order to install Win 7-64 Ultimate.

2. My Problem:

My problem is that when I try to use the Vista Home Premium Restore disks that I burned to re-install Vista 32, the NTFS formatting of the C drive dies about 1/2 way through the process, effectively disabling my machine. The machine does eventually recover to Win 7-32 Ultimate after an extensive file CHKDSK recovery and reindex of the files. I also had to restore my MS-Outlook PST file and reinstall my Norton Internet Security to gain complete recovery.

I also tried to use my Norton Ghost recovery disk, to restore the image but this also dies before the sector by sector restore can begin.

It looks as though there may be some image protection scheme installed in Win 7-Ultimate or associated with the HP machine. However, I never had a problem using my Norton Ghost recovery while I was using Vista Home Premium 32.

Can anyone advise me how to reinstall my Vista Home Premium 32 OS so I can begin the 64 bit conversion?

Mike Cook

My System SpecsSystem Spec
22 Jun 2010   #2
Microsoft MVP


Borrow a 64 bit clean copy DVD of Win7, unlock all versions if necessary using ei.cfg removal tool, then clean install your licensed version using the Product Key stickered to the machine.

You can extract HP applications from the Recovery disks using this:

I am not sure what double-upgrade process you are contemplating, but there is no way to go from 32 bit to 64 bit without a clean install, and a clean copy DVD install of Win7 is vastly superior to re-importing the bloatware larded into today's recovery disks.
My System SpecsSystem Spec
22 Jun 2010   #3

Microsoft Community Contributor Award Recipient


Norton Ghost, do you backup the hide partitions?
HP Vista recovery, Try a full clean & full format in command prompt.

1) Boot DVD, & Press Shift+F10 (for command prompt)
2) Boot DVD, & Command Prompt at Startup(for command prompt)

Type in command line
LIST DISK OR List Volume (If you have partitions)

To transfer data use this: Windows Easy Transfer - Transfer To & From Computers

Attached Images
Windows 7 Installation Problem-list-disk.png 
My System SpecsSystem Spec

23 Jun 2010   #4

Windows 7 Ultimate
Win 7 Installation Problem

Thanks you for the suggestions. It will be a few days before I can give this another shot, but I will try some of the suggestions and let you know how it goes.
My System SpecsSystem Spec

 Windows 7 Installation Problem

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 installation problem !!!
My problem is "windows installation encountered an unexpected error windows 7" 0xE0000100 error :(
Installation & Setup
Windows 7 boot problem and installation problem.
When I try to boot into windows 7, it keeps running the boot fixing thing. After its finished it runs again. So I decided to re install windows 7. But I need more storage to install it. How can I boot into windows 7 when it cant get fixed by boot solver or it cant be re installed?
Installation & Setup
Windows 7 installation problem
first of all this is the screen i get if i booted my pc from any windows 7 dvd or even vista dvd sorry for bad quality (by mobile ) as u see background colors are interrupted and also no mouse no keyboard to continue .... now i...
Installation & Setup
Help! A problem in windows seven installation
Hi when i try to install windows seven , this error message appears: STOP : (000021a { Fatal System Error } The initial session process or system process terminated unexpectedly with a status of 0x000000 (0xc0000001 0x001003a8) The system has been shut down directly after the initial...
General Discussion
Windows 7 installation problem
That would be nice but Win 7 won't install. I have Vista ( I've tried with XP PRO sp3) And I ve tried two versins of win 7. x86 and x64. Both stop installing at the exact same place. After win 7 has loaded files and does it's 1st boot, it gets to boot from CD and stops loading. I can boot from a...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:36.
Twitter Facebook Google+