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Windows 7: plz help ... huge problem when upgrading to windows 7

22 Jul 2010   #41
Petey7

Windows 7 Professional SP1 64-bit
 
 

Well, lets hope they replace it for you. Thats what the warranty is for after all.


My System SpecsSystem Spec
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23 Jul 2010   #42
kak2a2

Windows 7 Ultimate x64
 
 

btw, the blue screen of death is caused by a hardware failure , right ?
My System SpecsSystem Spec
23 Jul 2010   #43
Carl Lawrence

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.
 
 

Not always, but it can be either software or hardware problems that cause BSOD (Blue Screen of Death).
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23 Jul 2010   #44
Petey7

Windows 7 Professional SP1 64-bit
 
 

I think in your case it is. If you still get them after getting a new HDD then head over to the crashing and debugging part of the site. They will get you sorted.
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24 Jul 2010   #45
kak2a2

Windows 7 Ultimate x64
 
 

they just called saying there is nothing wrong with the HD ;\
i'll go to them tomorrow morning and talk to them , but i already know that they won't trust the seatools results
so is there any program from fujitsu's or toshiba's official website to test the HD ? so i can show them than program's result ?

if not ... what are the best HD's now
because i'm not buying the one that the workshop is selling ;\
My System SpecsSystem Spec
24 Jul 2010   #46
Petey7

Windows 7 Professional SP1 64-bit
 
 

You should have already used the Fujitsu diagnostics, which is what I thought you already did to get the error code. If you get the error code you mentioned earlier, there is a problem. The person from Dell didn't even look up the error code (to my knowledge). He immediately told me it would need replacing.

Personally, I like Seagate drives at the moment, but most people are recommending Western Digital these days. Most other brands seem to have higher failure rates.
My System SpecsSystem Spec
24 Jul 2010   #47
kak2a2

Windows 7 Ultimate x64
 
 

yes i used the Fujitsu diagnostics,but can i downloaded from the official website ? that would be a big help
My System SpecsSystem Spec
24 Jul 2010   #48
Petey7

Windows 7 Professional SP1 64-bit
 
 

What you downloaded was from the official Toshiba web site. A couple years ago Toshiba bought the hard drive devision of Fujitsu, so now all of the technical support and warranty claims go to them. You can read more about it online at various sources.

There is no other official test available, nor will there ever be.
My System SpecsSystem Spec
24 Jul 2010   #49
kak2a2

Windows 7 Ultimate x64
 
 

this might sound stupid
but after entering the site sdd.toshiba.com
where do you go to download the tool?
because i want to show them that this tool is from toshiba's official website.
My System SpecsSystem Spec
24 Jul 2010   #50
gregrocker

 

My System SpecsSystem Spec
Reply

 plz help ... huge problem when upgrading to windows 7




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