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Windows 7: No Windows Media Player on new laptop

20 Nov 2010   #1

Windows 7 Home Premium
No Windows Media Player on new laptop

I have just installed Windows 7 home premium on a new laptop.
When I try to play a windows help video nothing happens.
When I go into Programs Windows Media Player and click it nothing happens
I seen an article by microsoft on google which said:
Windows 7 included Media Player.

Then further on Windows 7N and Windows 7KN did not.
How do I know if I have either of these?
Or is there any other reason I cannot use this software?


My System SpecsSystem Spec
20 Nov 2010   #2

Win 7 Ultimate 64-bit SP1 (desktop)

Maybe it isn't enabled...
Go to control panel-->Programs and features-->then on the left you'll see "turn windows features on and off" in my snip below. Take a look there and report back to us what you see.

Attached Thumbnails
No Windows Media Player on new laptop-capture.jpg  
My System SpecsSystem Spec
20 Nov 2010   #3

Windows 7 Home Premium

I went into Turn Features on and off Windows Media Player is not listed.

My System SpecsSystem Spec

20 Nov 2010   #4

Win 7 Ultimate 64-bit SP1 (desktop)

OK, maybe this link can help you then....Windows Media Player 12 Free download
My System SpecsSystem Spec
20 Nov 2010   #5

Microsoft Community Contributor Award Recipient

Win 10 Pro x64

Quote   Quote: Originally Posted by noobvious View Post
OK, maybe this link can help you then....Windows Media Player 12 Free download
Or the whole media feature pack from here if you do have the N version.

Download details: Media Feature Pack for Windows 7 N and Windows 7 KN (KB968211)
My System SpecsSystem Spec

 No Windows Media Player on new laptop

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