Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Mystery one

25 Feb 2011   #1

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
Mystery one

I have just fixed up a laptop for a mate who hasn't got a lot of dough to play around with and he got this laptop at a "bargain" price, with 7 Home Premium on it.

Now the machine was originally a Vista based OS and I assumed that the seller had upgraded or formatted the machine to the 7. So we went ahead with the new updates a including the SP1 and all went well except that the SP1 would not load.

On closer inspection - and I am not that savvy at all found no firewall enabled or security except for Defender. I subsequently found out in this forum that the error messages were due to SP1 not downloading because of malware.

Ran GMER, HiJackthis, and TDDS Killer and came up with loads of files that I don't undertsand except for the Kaspersky finding Rootkit.Win32.TDDS_tdl4 promptly removed it with the cure and SP1 went fine.

Now I find the WMP is a very old version and am having no luck in getting an updated version of this app, Can someone let me know how to get the 11 or 12 version onto the machine as there is no update feature with the app at the moment.

Sorry to be a nuisance but it's been a very long day getting this machine into some sort of order for him, as it's for one of the kids for school.

Grief I could give the seller a piece of my mind if I knew who they were cripes there's some ratbags around.

My System SpecsSystem Spec
25 Feb 2011   #2
Phone Man

Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit

Go to Control Panel - Programs & Features and on the left click on Turn Windows features on or off. You should get this window and see if Window Media Player is selected.

Mystery one-media.png

If you have an older version installed you may have to delete it first. A good free one is VideoLAN - VLC media player, Open Source video framework for every OS! I use it instead of WMP.


My System SpecsSystem Spec
25 Feb 2011   #3

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Thanks Phone Man I'll get into it after a bit of sustenance the old blood sugar's creeping a bit low right now.

Much appreciated
My System SpecsSystem Spec


 Mystery one

Thread Tools

Similar help and support threads
Thread Forum
FF Mystery
Hi Folks, When you click 'Help' then 'About firefox' do you see what is in the red box. It does not show on my Laptop.
Browsers & Mail
mystery drives
hi all. nothin serious. just odd. ive recently noticed that a removable storage drive is showing up in my computer. all my flash drives r not connected though. could this be the memory in my g19 keyboard showing as a removable drive?? also a floppy drive shows but i dont have 1. my mobo has a...
Hardware & Devices
.exe association mystery
Hey all, I have read countlesss posts in the last two days about this issue. They all touch on the issue that I am having but no one seems to have the exact problem that I do. When I try and run an .exe file it tells me "The file or directory is corrupted and unreadable." The only problem is...
General Discussion
Right Click mystery,
When I right click on a folder or file I see "removerproperties" as one of the options. What does this mean and what does it do? Many thanks, Jon
General Discussion
Mystery disk Q:
Don't know when this showed up, but I have a disk entry in the Computer folder - assigned Q: - which doesn't exist. There is no physical drive or partition and it doesn't appear in Disk Management. Right clicking on Q: and selecting properties says the drive capacity is zero bytes. Any idea...
General Discussion
A mystery...
Who changed my profile? I logged on a few minutes ago to find that someone had changed my status in my profile and added a rather odd-looking avatar. I've since corrected these things, but come on guys, what's the deal? Is this a penalty for something...did I do something wrong? If so, I would...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:14.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App