New
#1
TV Guide not updated when cable company changed listings
I have Suddenlink cable digital (Milton WV). On Dec 15th, Suddenlink added new channels and change a couple of channels. The Windows Media Center has not updated the guide listing (the 5 new channels are missing), and even worse, the listings will not go past Dec 26th (this corresponds to the time frame it would have went out on around the time of the change).
I tried resetting up the tuners where you get to select the provider and redownload that way. I also have tried changing to another (wrong) listing, viewed the guide, changed back to Suddenlink Milton digital, and it redownloaded the same data, ending on Dec 26 (no data shown after that). The guide information in Windows Media Center says that the data is powered by Zap2it. I go to their website and select my provider and it shows the new channels and the data goes out way past Dec 26th.
Is there someone I can contact to get the listings updated that transfer into Windows Media Center?
Ray