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Windows 7: "service is unavailable" in WMC after going back to W7 frm W10

03 Oct 2016   #11

Windows 7 64 bit

Quote   Quote: Originally Posted by JJTech View Post
It's been a while and I still have no fix so I thought I would give an update.

Here is the summery:

•In WMC 38.1 came in just fine 2 months ago with W7. Then after trying out W10, I came back down to W7 and now I get "Service is unavailable" bla bla bla for 38.1
•I am using a Hauppauge 950Q on a W7 64 bit
•WMC correctly shows channel 38.1 in the listing, it scans signal strength at a full 6 bars, Win TV plays the channel just fine (as it did 2 months ago in WMC) but I can't get it to display now when I came back to W7 from W10 in WMC. HOW COULD THAT BE POSSIBLE????
•I have manually reinstalled WMC, tried different zip codes, tried to manually add channels like 38.2, 39.1, etc. with no luck. WMC forces the .1 as in 39.1.
•Under settings/tv/guide/edit channels/click on 38.1, click edit sources the channel that WMC configures shows 39.1 and 100% quality at the bottom of the screen.

I know it is not the antenna or the signal. The techs at the station and Hauppauge don't have an answer.

Any ideas?
After several long and frustrating weeks, Trip in VA found the answer! The station just added 38.2 and mistyped the TSID. WMC compares that to the guide and will not show it unless it agrees. I called the station, they changed it and it finally works!!! Many thanks to all that tried to figure this out and a special thanks to Trip inVA!

You can see the whole thread here:

I have also included the results from TSReader in the attached files. Before and after the fix. You can see at the top of both files the change from 1357 to 1367.

My System SpecsSystem Spec

 "service is unavailable" in WMC after going back to W7 frm W10

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