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Windows 7: WMC: "Installation Error"

21 Nov 2009   #1
JayGibson

Windows 7 Home Premium
 
 
WMC: "Installation Error"

I have it set up. But anytime I try to watch, say an episode of '48 Hours', I click on it, get sent to the 'agree' page with the install button below, then I click and it starts downloading a flash player add-in but is interrupted by an "Installation Error . . . try again later".

What am I doing wrong? Jeez, I am pathetic with computers per se.


My System SpecsSystem Spec
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21 Nov 2009   #2
AngelProcesser

 

Where did you get the file? WMC supported files should not prompt for the installation of a flashplayer add-in. Are you sure it was a flashplayer add-in? Can you provide a screenshot of what you are seeing? The tutorials link above can explain how to do so.
My System SpecsSystem Spec
21 Nov 2009   #3
JayGibson

Windows 7 Home Premium
 
 

The file is selected from WMC TV options.

TV (internet tv) -> Channels -> CBS -> News -> 48 Hours then I click on an episode. From that I get a "synopsis" window with a "play" option that I click. From there it goes to an "Internet TV Update page. On that page it says we need to update internet tv to play adobe flash videos. . . , then it has a box with the TOS and 'Privacy Statement' which I check. then I click "Update". That is where I first see the flash player add-in box trying to quickly download but it is always interrupted by a box that says: "INSTALLATION ERROR A problem occurred during installation. Please try again later."

Every TV episode I try does the same thing. The installation error box appears very quickly; the first box says "Downloading Media Center add-in for flash".
My System SpecsSystem Spec
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21 Nov 2009   #4
AngelProcesser

 

I see, I did not realize you were discussing Internet TV (as oppsoed to Recorded TV).

Go to the Adobe Flashplayer site directly using Internet Explorer - you may not even have it installed or at least updated - it does not come with W7 - it is a third pary add on:

Adobe - Adobe Flash Player

If making sure you have the lastest version of flashplayer installed does not fix the issue, I suspect it would be firewall related. Are you running Windows Firewall or another? In either case add WMC to the allowed apps list.
My System SpecsSystem Spec
21 Nov 2009   #5
JayGibson

Windows 7 Home Premium
 
 

I tried d'loading Adobe Flash last night but used Firefox. I'll check firewall (it's the Windows Firewall).
My System SpecsSystem Spec
21 Nov 2009   #6
JayGibson

Windows 7 Home Premium
 
 

No luck. Downloaded Adobe flash using IE, turned off firewall. Same thing... Strange but I did not see "WMC" as an app option on the firewall
My System SpecsSystem Spec
21 Nov 2009   #7
AngelProcesser

 

Did you download and install it?

There is no need to turn it off, I recommend for now you turn it back on...Is 'Media Center Extenders' and 'Homegroup' checked for private networks only?
My System SpecsSystem Spec
21 Nov 2009   #8
JayGibson

Windows 7 Home Premium
 
 

Yes, I installed. Yes as to MCE and HG, also. I am going to restart. LOL
My System SpecsSystem Spec
21 Nov 2009   #9
JayGibson

Windows 7 Home Premium
 
 

Nope. . . continues the same crap. Is it 'normal' to go to the "Internet TV Update" page, after you click the "play" button?
My System SpecsSystem Spec
21 Nov 2009   #10
AngelProcesser

 

There is 'sticky' on Internet TV on the main WMC page, perhaps that will help:

Media Center - Windows 7 Forums
My System SpecsSystem Spec
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 WMC: "Installation Error"




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