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Windows 7: Error Playing MKV on XBOX 360

25 Dec 2009   #1
jaymac10

Windows 7
 
 
Error Playing MKV on XBOX 360

For some reason, I am no longer able to play MKV files through WMC on my 360.

The error message it's giving me is:

Cannot play Video,

The file type is not recognized and cannot be played. Either the correct codec (a file that compresses/decompresses audio or video) is not installed or the file is corrupt.

It used to play fine when I had installed K-lite codec pack as well as Divx direct show filters.

However, I had bad ram and had to re-install Windows 7 and since then, playing MKV movies on my 360 through WMC does not work!

Any suggestions?

I've un-installed all the codec packs like Divx and k-lite... still not working...

Thanks,

Jay


My System SpecsSystem Spec
.
25 Dec 2009   #2
Pauly

Win7 Ultimate X64
 
 

You need to get them to play on the pc first
You will need to reinstall codecs if you have removed them all

Check here Matroska Media Container - Homepage | Matroska for more info on mkv & similar

Post back if you get stuck, sure we can get this sorted for you
My System SpecsSystem Spec
25 Dec 2009   #3
jaymac10

Windows 7
 
 

Thanks for the info!

I re-installed a windows 7 codec pack with all the goodies and it's working now!

You were correct in that they would not play on my computer until I re-installed the codecs...

Something must have gotten messed up somewhere...

Thanks,

Jay
My System SpecsSystem Spec
.

25 Dec 2009   #4
Pauly

Win7 Ultimate X64
 
 

Glad to hear you got it sorted

Merry Xmas
My System SpecsSystem Spec
27 Dec 2009   #5
jaymac10

Windows 7
 
 

Actually, problem not totally fixed. I can play some MKV videos, but not all.

There are some that will play for all of 30 seconds then freezes. If left, it will skip along and play 1-2 min, then freeze again.

I can't seem to play A Christmas Carol (which has subtitles on the master file... as in not a seperate file).

I have another movie, The Proposal, which is a MKV file and I can't play it at all... Gives me a video error message....

All of these videos play fine, with no errors on my computer....
My System SpecsSystem Spec
28 Dec 2009   #6
DreadStarX

Windows 8 64bit Professional
 
 

Quote   Quote: Originally Posted by jaymac10 View Post
Actually, problem not totally fixed. I can play some MKV videos, but not all.

There are some that will play for all of 30 seconds then freezes. If left, it will skip along and play 1-2 min, then freeze again.

I can't seem to play A Christmas Carol (which has subtitles on the master file... as in not a seperate file).

I have another movie, The Proposal, which is a MKV file and I can't play it at all... Gives me a video error message....

All of these videos play fine, with no errors on my computer....
I have similar issues, but with most of files do that. I suggest installing CCCP, and keeping your Windows 7 codecs installed. Also, are you running a 64bit or 32bit OS?

I'm running a 64bit, and I have a hell of a time getting videos to work.
My System SpecsSystem Spec
28 Dec 2009   #7
jaymac10

Windows 7
 
 

Thanks for the info! I'm glad (well not really) that I'm not the only one with problems...

I'm running W7 Pro 64bit.

I'll check out CCCP and see if that helps!

Cheers,

Jay


Quote   Quote: Originally Posted by Dreadstar View Post
Quote   Quote: Originally Posted by jaymac10 View Post
Actually, problem not totally fixed. I can play some MKV videos, but not all.

There are some that will play for all of 30 seconds then freezes. If left, it will skip along and play 1-2 min, then freeze again.

I can't seem to play A Christmas Carol (which has subtitles on the master file... as in not a seperate file).

I have another movie, The Proposal, which is a MKV file and I can't play it at all... Gives me a video error message....

All of these videos play fine, with no errors on my computer....
I have similar issues, but with most of files do that. I suggest installing CCCP, and keeping your Windows 7 codecs installed. Also, are you running a 64bit or 32bit OS?

I'm running a 64bit, and I have a hell of a time getting videos to work.
My System SpecsSystem Spec
28 Dec 2009   #8
DreadStarX

Windows 8 64bit Professional
 
 

Quote   Quote: Originally Posted by jaymac10 View Post
Thanks for the info! I'm glad (well not really) that I'm not the only one with problems...

I'm running W7 Pro 64bit.

I'll check out CCCP and see if that helps!

Cheers,

Jay


Quote   Quote: Originally Posted by Dreadstar View Post
Quote   Quote: Originally Posted by jaymac10 View Post
Actually, problem not totally fixed. I can play some MKV videos, but not all.

There are some that will play for all of 30 seconds then freezes. If left, it will skip along and play 1-2 min, then freeze again.

I can't seem to play A Christmas Carol (which has subtitles on the master file... as in not a seperate file).

I have another movie, The Proposal, which is a MKV file and I can't play it at all... Gives me a video error message....

All of these videos play fine, with no errors on my computer....
I have similar issues, but with most of files do that. I suggest installing CCCP, and keeping your Windows 7 codecs installed. Also, are you running a 64bit or 32bit OS?

I'm running a 64bit, and I have a hell of a time getting videos to work.
I just did a fresh format, I'm going to install the CCCP codecs, and see if the MKV files are playable with no issues. IF there aren't any issues, I'm going to make a restore point, but first, I'm going to install my necessary applications, i.e. Visual Studio, Adobe CS4 Master collection, 3D Studio Max, etc..

I'll write up some information on things I've encountered to help others, if I find a solution.
My System SpecsSystem Spec
29 Dec 2009   #9
jaymac10

Windows 7
 
 

Quote   Quote: Originally Posted by Dreadstar View Post
I just did a fresh format, I'm going to install the CCCP codecs, and see if the MKV files are playable with no issues. IF there aren't any issues, I'm going to make a restore point, but first, I'm going to install my necessary applications, i.e. Visual Studio, Adobe CS4 Master collection, 3D Studio Max, etc..

I'll write up some information on things I've encountered to help others, if I find a solution.
I uninstalled all of my codecs, re-installed just CCCP and DivX (MKV codec for Windows 7), no change in playability...

Jay
My System SpecsSystem Spec
30 Dec 2009   #10
DreadStarX

Windows 8 64bit Professional
 
 

Quote   Quote: Originally Posted by jaymac10 View Post
Quote   Quote: Originally Posted by Dreadstar View Post
I just did a fresh format, I'm going to install the CCCP codecs, and see if the MKV files are playable with no issues. IF there aren't any issues, I'm going to make a restore point, but first, I'm going to install my necessary applications, i.e. Visual Studio, Adobe CS4 Master collection, 3D Studio Max, etc..

I'll write up some information on things I've encountered to help others, if I find a solution.
I uninstalled all of my codecs, re-installed just CCCP and DivX (MKV codec for Windows 7), no change in playability...

Jay
Fyi, don't use DivX. That program is a failure. I use VLC, & WMP. Foobar2000 for music, VLC/WMP for Movies/Shows. Don't use DivX and CCCP at the same time. They'll conflict.
My System SpecsSystem Spec
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 Error Playing MKV on XBOX 360




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