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Windows 7: Videomate E300 on Windows 7 does not work after reboot

17 Jan 2010   #31
JunaidZA

Windows 7 Ultimate 64bit
 
 

I've set all power options etc onto highest performance. No power saving modes activated anywhere.
Also messed around in the BIOS, and couldnt find anything out of the ordinary

I doubt its the bios though, as my tv card worked fine when i had windows xp


My System SpecsSystem Spec
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18 Jan 2010   #32
AngelProcesser

 

I would not assume that at all. Check with MSI for a BIOS update.
My System SpecsSystem Spec
18 Jan 2010   #33
JunaidZA

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by AngelProcesser View Post
I would not assume that at all. Check with MSI for a BIOS update.
I have a biostar board, and did a bios update a week ago, after starting this thread
My System SpecsSystem Spec
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18 Jan 2010   #34
AngelProcesser

 

Sorry - was looking at wrong line in your hardware spec.

After BIOS update, did you then re-install chipset drivers, then video drivers, then audio drivers, then rerun WMC setup?
My System SpecsSystem Spec
18 Jan 2010   #35
JunaidZA

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by AngelProcesser View Post
Sorry - was looking at wrong line in your hardware spec.

After BIOS update, did you then re-install chipset drivers, then video drivers, then audio drivers, then rerun WMC setup?
I did install chipset drivers and re-run wmc setup, but didnt re-install video, audio.

I will try that and post the results. Thanks
My System SpecsSystem Spec
20 Jan 2010   #36
JunaidZA

Windows 7 Ultimate 64bit
 
 

Ok, i re-installed the chipset drivers. And video drivers, then audio drivers. And then re-ran the WMC set up. But upon restart... no signal again
My System SpecsSystem Spec
25 Jan 2010   #37
pwhooftman

Win 7
 
 
Suggestions

Since you've tried everything imaginable, try work arounds. A few questions & suggestions:

- is there a running service that's associated with the Videomate E300, and if so, does stopping and starting that service make it working again? If yes, you could write a wmi script to stop and start the service after reboot.

- are there any 'helper' executables in the Videomate programs directory that might help? Sometimes, you can find small programs in the Program Files directory. In this case, you'd wish for a 'reset_videomate.exe' kind of program

- does the problem occur also from cold-boot (no reboot, but shutdown, remove power from the pc, and boot)?

- does disabling & reenabling the device work? If so, automatying this with Devcon is an option ( http://www.myitforum.com/articles/1/view.asp?id=5603 )

- or even removing the device via devcon and triggering a search for changes in plug&play devices

- or let the pc hibernate instead of shutdown.....
My System SpecsSystem Spec
25 Jan 2010   #38
JunaidZA

Windows 7 Ultimate 64bit
 
 

I will try those suggestions

I do remember checking for a service a while back, but i will check again

The problem also occurs with a cold-boot however hibernate works fine.
So the problem is most likely the driver just not loading into ram at startup

Compro says they havent had this kind of issue before, so they are stumped. Their support is pretty much useless tho
My System SpecsSystem Spec
28 Jan 2010   #39
JunaidZA

Windows 7 Ultimate 64bit
 
 

I disabled and enabled the device and it still doesn't work

Also could not find any services that could be related to the tv tuner.

The only folder in program files, is the compro dtv, which is basically their tv viewing program. The tv card still works in WMC without that installed (but with the same restart problem).
My System SpecsSystem Spec
29 Jan 2010   #40
pwhooftman

Win 7
 
 

One other suggestion comes to my mind. Google for Startup Delayer, and see if you can delay starting of the Videomate stuff after a (re)boot. Maybe Videomate likes all other stuff to be started first before Videomate is started. Startup Delayer will show all items (programs & services) which are started via registry, win&system.ini etc., you could experiment with the order in which Videomate & MCE are started.
My System SpecsSystem Spec
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 Videomate E300 on Windows 7 does not work after reboot




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