Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Media center service turns off, firewall exc. erases!!!

27 Dec 2009   #1

Windows 7
Media center service turns off, firewall exc. erases!!!

Hello, I am trying to get my XBox 360 to find my PC, or get my Windows Media Center PC to find my 360 as an extender.

For some reason every time Media Center searches(put in the 8 digit code on the PC) I get:

"Media Center Extender Setup failed as the Extender was detected on the network but the UPnP search for the Extender failed (timed out after 20000ms)."

in the event log.

It shuts off my "Media Player Extender" service(stops it and changes it to "disabled"), and unchecks the Windows Firewall box allowing Media Center Extenders through my home network.

I've tried disabling my router's firewall (Linksys WRT54GS) and Windows Firewall, then restarting the Media Center Service and still get the same message and results.

I've enabled uPnP, and disabled "filter multicast". I've tried messing with the Xbox's IP settings, but that wouldn't cause my PC to shut off the services.

I've done just about everything I can find on the internet to fix it and nothing has worked so far, have only seen a couple of threads talking about the service shutting off by itself.

I'm about to the point where I'm going to re-install Windows 7, but I haven't had it for very long at all so I doubt a "fresh" copy will make any difference.

The following is the more detailed info from the event viewer:

- System

- Provider

[ Name] Microsoft-Windows-Media Center Extender

[ Guid] {7B7838A3-6562-4269-BB7A-97B0D9593882}

EventID 538

Version 0

Level 2

Task 4

Opcode 0

Keywords 0x8000000000000000

- TimeCreated

[ SystemTime] 2009-12-27T22:08:52.074957500Z

EventRecordID 131


- Execution

[ ProcessID] 3964

[ ThreadID] 3268

Channel Media Center

Computer GB-PC

- Security

[ UserID] S-1-5-21-1763949040-968442518-1739732583-1001

- EventData

Timeout 20000

I would greatly appreciate any advice or solutions that may be known for this problem. Thanks in advance and I hope this thread helps others in the future.

My System SpecsSystem Spec
28 Dec 2009   #2


Turn UPNP on in your router.
My System SpecsSystem Spec
28 Dec 2009   #3

Windows 7
Thanks but...

if you had read my post:

"I've enabled uPnP, and disabled "filter multicast". I've tried messing with the Xbox's IP settings, but that wouldn't cause my PC to shut off the services."
My System SpecsSystem Spec

28 Dec 2009   #4


As your statement did not note that you were discussing your router, I thought I would point that out. Mind reading is in another forum
My System SpecsSystem Spec
01 Jan 2010   #5

7 hp

What Anti-virus are you running?

In XPMCE and Win7RC1 MC I could not connect at all until I completely uninstalled NOD32. No issues since.
My System SpecsSystem Spec
02 Jan 2010   #6


Here is a list from Microsoft of Windows 7 consumer security software providers...
"Microsoft is actively working with the partners listed on this page and additional security independent software vendors (ISVs) to provide security software solutions tested on Windows 7."

Some are free and highly rated such as AVG Free, avast!, and Microsoft Security Essentials. Any of these properly installed and updated products combined with safe browsing habits can and will keep your PC clean.

Often, I have seen where an individual will have both the Microsoft Firewall on and another firewall installed and on or multiple AV products installed, which in not recommended as it can cause conflicts...Use the Action Center Flag in the tray to review security in Windows 7. Also make sure if you ever change security vendors to always ensure the last one used has actually been fully uninstalled before installing another. Some of the most poorly performing PC's I have seen had multiple security products running.

To check for viruses or spyware on a PC that seems to be having issues, I use MalwareBytes in safe mode. I have yet to find an infected Windows 7 PC, however. It did find one spyware item in one of the pre-release versions with a very low warning.
My System SpecsSystem Spec
21 Jan 2010   #7

Windows 7

I am having the exact same problem. I am running the free AVG anti-virus software. Any suggestions?
My System SpecsSystem Spec
08 Feb 2010   #8

Win 7 Ultimate 32bit
Multicast Filtering needs to be enabled!

Why would you disable Multicast Filtering?

Anyway, it is obviously a network issue of some kind.
Is Network Discovery on in your Network and Sharing Center?
Have you checked your services and made sure that SSDP and UPnP are running? Restarted them?

Try this test:
My System SpecsSystem Spec
28 Mar 2010   #9

Windows 7 Ultimate 64 Bit

Try running windows update, focus on the optionals and see if there is an update for your network adapter.
My System SpecsSystem Spec

 Media center service turns off, firewall exc. erases!!!

Thread Tools

Similar help and support threads
Thread Forum
Get Media Ctr back to W7 after upgrade to W10 erases it?
I am about to download the free upgrade ( to a separate partition) and want to keep both OS. I stopped the download because it said it would erase Media Ctr and I want to know if I can reinstall it to W7 after the W10 upgrade. Thanks, Paul
Windows Updates & Activation
Windows Security Center service turns off after restart??
Hi, Seems I got an issue with Win 7 again. This time I get a message every time I startup the computer that the service Windows Security Center is not started. I click the option to make it start and then it keeps running until next restart when the same thing occurs again. By message I mean...
System Security
Security Center Service turns itself off
Hi, I have searched for an answer here and other forums and have not found an answer to my specific problem, although some were close. Quite often, perhaps daily, in the system tray I see the flag with a red "x". When I click, the pop up message says, in part "Turn on Windows Security Center...
System Security
Windows Firewall and Media Center
Hi all! I am experiencing issues with WMC in combination with Windows Firewall. With the FW turned on I cannot watch live TV and get an event viewer message "WMDRM-ND" Error. Turning Windows Firewall off resolves the problem. As I do not want to turn the FW on and off all the time I would like to...
Media Center
Help with Media Center & HDTV cable service
Stats: Running Win 7 Pro Using Cox Digital Cable Athlon II X4 620 NVIDIA GeForce 9500 GT Dual DVI (HD via adapter) OnBoard Via High Def Audio Hauppaguge Win TV HVR-1250 (Model 22xxx, Hybrid ATSC/QAM) Can someone please direct me to a site or tutorial for merging Media Center with digital...
Media Center

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:53.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App