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Windows 7: TV tuner not available

23 Jan 2010   #1
FoFa

Windows 7
 
 
TV tuner not available

TV tuner was working 4 or 5 days ago (last time I used it). But tonight it says there is no tuner. I can't seem to find the devices to look at it (upgraded from XP a week ago to Win 7 so bear with me). How do I trouble shoot this?


My System SpecsSystem Spec
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23 Jan 2010   #2
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Welcome FoFa,
Is it listed inthe device manager?
It should be under Sound, Video and Game Controllers.
My System SpecsSystem Spec
23 Jan 2010   #3
FoFa

Windows 7
 
 

Geesh, took forever to find device manager.
OK, under Sound, Video, game controllers, it has a ATI unified AVStream Driver, and a Realtek AC97 Audio listed.
I do know the TV tuner is an ATI card.
I did a "scan for device changes" and the ATI unified AVStream Driver disappeared.
My System SpecsSystem Spec
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23 Jan 2010   #4
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Right click on ATI card ,Choose Update Driver Software.
Then Search Automatically.
See if that gets it fixed.
My System SpecsSystem Spec
23 Jan 2010   #5
FoFa

Windows 7
 
 

OK, weird. Could not find the TV card in the device list.
Figured I would come back to it later. Had to install some software, that required a restart.
Once restarted, TV tuner was working again.

I appreciate the assistance here. Thanks.
My System SpecsSystem Spec
23 Jan 2010   #6
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

You're Welcome, Glad to hear it's working again.
My System SpecsSystem Spec
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 TV tuner not available




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