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Windows 7: WMC Won't Recognize Cable Provider

26 Jan 2010   #1
mityman50

Windows 7 Home Premium
 
 
WMC Won't Recognize Cable Provider

A few days ago I was having problems with Windows Media Center but I got some answers. I was so sure I knew what I was doing when I started trying to set up my new tuner card today, but it still won't work.


WMC recognizes the card just fine. I go to setup my TV signal, it searches, but doesn't find anything. I go to manual, select my cable provider (Charter, it was just set up today), it searches for channels, but still comes up with nothing. I've got the cable box plugged in to the card. It is supposed to go through the cable box, right?


Aside from that, I don't have any clue why it wouldn't work. Anybody think they can help


My System SpecsSystem Spec
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26 Jan 2010   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Have you tried it without the cable box?
My System SpecsSystem Spec
26 Jan 2010   #3
mityman50

Windows 7 Home Premium
 
 

Yeah, I just got a bunch of over the air (that would be ATSC, right... sorry I'm new to this whole thing) HD channels. With it, though, it says that I need to check to make sure my hardware is properly connected to my computer. Which it is, I've checked it multiple times.
My System SpecsSystem Spec
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26 Jan 2010   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

I mean just the cable to the card without the cable box, See what that does.
My System SpecsSystem Spec
26 Jan 2010   #5
mityman50

Windows 7 Home Premium
 
 

Oh yeah that's what I meant. I guess the post was a little confusing.

Yeah I've tried both with the box and without (cable straight from the wall to the back of the computer).
My System SpecsSystem Spec
26 Jan 2010   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

O.K. So mediacenter wont recognize your cable box?
My System SpecsSystem Spec
26 Jan 2010   #7
mityman50

Windows 7 Home Premium
 
 

Correct. Just the box, not the card. It sees the card just fine.
My System SpecsSystem Spec
26 Jan 2010   #8
derekimo

Microsoft Community Contributor Award Recipient

 
 

Your Charter support page looks alot like Comcast (Mine) Which is Vague to say the least. The Only thing I can suggest is to search a few different terms on the web, that's how I ended up finding a solution to my cable box and media center woes.
Or see if they can help you on their support page, they have a chat feature to talk to one of their reps. I'm Sorry I can't be more help, But it does sound like it's something with the box and not necessarily with media center.
My System SpecsSystem Spec
26 Jan 2010   #9
mityman50

Windows 7 Home Premium
 
 

Thanks, it never even crossed my mind to visit the Charter website. Duh...
My System SpecsSystem Spec
26 Jan 2010   #10
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by mityman50 View Post
Thanks, it never even crossed my mind to visit the Charter website. Duh...
That's alright, you want the link,
Cable TV, Digital Cable Support -- Charter Communications#
Hope you get fixed, And I'd like to know how you do it when you do.

By the way,
Welcome to the forum.
My System SpecsSystem Spec
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 WMC Won't Recognize Cable Provider




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