WMP 12 build 7068 issue

I've heard good things on this forum about shark007. Yeah, if you do get the error again it would be good to see what it says, cheers

zay said:

Well I have shark007 installed. Come to think of it, I downloaded a program called Mediacoder so that I can make my own movie trailers, and I think it may have come with some codecs. I will wait for the error to come up again, then post the error message. Then depending on the response, I will do a system restore.

Replace MediaCoder with AVIDemux. No reliance on drivers/codecs that might interfere with Windows.

For some reason I can't get it to work at all now, it sort of half loads and just freezes and the only way to close it is going to task manager to kill it. I did enable the Guest account to see if it was working on a different account and seems to be working fine on the other account, just won't work on my main account.

Mr GRiM said:

For some reason I can't get it to work at all now, it sort of half loads and just freezes and the only way to close it is going to task manager to kill it. I did enable the Guest account to see if it was working on a different account and seems to be working fine on the other account, just won't work on my main account.

Close WMP12, use task manager to kill wmpnetwk.exe (you'll have to view all users to see it) and immediately delete your prefs folder %userprofile%\AppData\Local\Microsoft\Media Player before Windows restarts wmpnetwk.exe. You can also try control panel/troubleshooting/programs/windows media player library to do the same thing but I'm not positive that works right yet.

I've had this before, but it soon sorted itself out after killing the process in task manager then restarting my laptop.

baarod said:

Close WMP12, use task manager to kill wmpnetwk.exe (you'll have to view all users to see it) and immediately delete your prefs folder %userprofile%\AppData\Local\Microsoft\Media Player before Windows restarts wmpnetwk.exe. You can also try control panel/troubleshooting/programs/windows media player library to do the same thing but I'm not positive that works right yet.

Thanks Baarod and Orbital Shark, I had already gone to that folder and deleted all the files in there but it didn't change anything at first but I just tried a restart in case that made a difference and now it's working again, so thanks to both of you for the help, I would still like to know why that happens though.

I put it down to an issue retrieving the library data, as i've removed a lot of files/folders from my music/pictures/video library i've not had that issue again. I found it to happen more in builds 7048 & 7057 though.