i can't access word or any of my word files, when i try i get an error message saying i don't have the right permissions, i've tried changing permissions in the properies tab but nothing changes, i do have two admin accounts one of which is the built in acc and i suspect the extra acc is causing the problem but i cant delete it!!
Hi phil 71,
Can you right-click on Microsoft Word and select 'Run As Administrator'? When did this problem start happening, and was it after you'd altered any of the administrative permissions? I presume your current account is an administrator. Tell me more about your user configuration.
Thanks,
Harvey Meale
Hi, thanks for your reply, i tried the run as administrator option but i got the same error message, there are three user accounts- two admin accounts only one of which i use and a guest account which is currently turned off, however in the permissions tab there is another admin account and the account i use is not shown as an admin account! i dont really understand whats happening, i think the problem started when i tried to delete the extra admin account,...
Try: Press the Word ORB > Word Options > Resources > Run Microsoft Office Diagnostics. Maybe it can fix it.
i obviously have a different set up to you as i can't see the same screen layout, i'm thinking it may be easier to in install it then reinstall, will this affect any of my existing files?
i just typed microsft office diagnostics in the search tab but when i tried to open it i got the same error message as when i tried to open word
Make a last attempt. Go to Start > All Programs > Microsoft Office > Office Tools > Office Diagnostics. Try to start it from there. This is what you are supposed to get:
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