Docx

When I save some of my documents, they save with the suffix .docx. Then when I send them to people, no one can open them. What's happening?
michelec

Perhaps you are not aware, but , if you are having serious problems from the recipients, you can also open the file again and resave them as .doc file and send again?

My users have encountered this quite a bit when dealing with schools. I find it amazing that Office users aren't aware of the file format change, and that people without Office 2007/2010 haven't installed the free (yes free) format viewer. But I digress. I instructed my users to save the file as the older format when sending out of the company in this method:

DeaconFrost said:

My users have encountered this quite a bit when dealing with schools. I find it amazing that Office users aren't aware of the file format change, and that people without Office 2007/2010 haven't installed the free (yes free) format viewer. But I digress. I instructed my users to save the file as the older format when sending out of the company in this method:

Actually, most users are too dense to really take the time to pay attention to the fact that not everyone is using Office 2007/2010. They just go with the 'save' and send. This happened to previous versions of Office as well.

DeaconFrost said:

My users have encountered this quite a bit when dealing with schools. I find it amazing that Office users aren't aware of the file format change, and that people without Office 2007/2010 haven't installed the free (yes free) format viewer. But I digress. I instructed my users to save the file as the older format when sending out of the company in this method:

And some companies have such a strangle hold on workstations and aversion to change that they don't even apply the update to allow Office 2003 to read newer documents.

Little Darwin said:

DeaconFrost said:

My users have encountered this quite a bit when dealing with schools. I find it amazing that Office users aren't aware of the file format change, and that people without Office 2007/2010 haven't installed the free (yes free) format viewer. But I digress. I instructed my users to save the file as the older format when sending out of the company in this method:

And some companies have such a strangle hold on workstations and aversion to change that they don't even apply the update to allow Office 2003 to read newer documents.

Well, that is because IT policy is to prevent the users from being a danger to themselves, which sometimes doesn't work out that way anyways.

Little Darwin said:

And some companies have such a strangle hold on workstations and aversion to change that they don't even apply the update to allow Office 2003 to read newer documents.

Then the entire IT staff for those companies, or at least those making decisions, should be let go. The add-in should have been tested and rolled out quite some time ago.