Docx

Little Darwin said:

DeaconFrost said:

My users have encountered this quite a bit when dealing with schools. I find it amazing that Office users aren't aware of the file format change, and that people without Office 2007/2010 haven't installed the free (yes free) format viewer. But I digress. I instructed my users to save the file as the older format when sending out of the company in this method:

And some companies have such a strangle hold on workstations and aversion to change that they don't even apply the update to allow Office 2003 to read newer documents.

DeaconFrost said:

Little Darwin said:

And some companies have such a strangle hold on workstations and aversion to change that they don't even apply the update to allow Office 2003 to read newer documents.

Then the entire IT staff for those companies, or at least those making decisions, should be let go. The add-in should have been tested and rolled out quite some time ago.

I think we may be getting a little OT, the issue has been answered so let's wait for the OP to reply back

I always send the file as a PDF then recipients can't change my original! Well some really savvy ones can but they are rarely the danger!

DeaconFrost said:

We are, but at least we waited until after the solutions were given!

true

DeaconFrost said:

Then the entire IT staff for those companies, or at least those making decisions, should be let go. The add-in should have been tested and rolled out quite some time ago.

Well, if that company is standardized on 2003 in house, and almost exclusively deal with internally created documents...what point is there is ensuring and rolling out additional add-ins that they aren't going to use/need? Lots of IT shops are short staffed, and have other more pressing things to worry about on a daily basis.

logicearth said:

Have the others you are sending to install: Download details: Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats

Or use one of the viewers.

I didn't start the thread but have run into docx before but didn't know what to do with it but Google.
Future problem averted.

Thanks
Mike