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Windows 7: MS Office Enterprise 2007 - missing Help

02 Oct 2011   #11

Windows 7
Same problem in office 2010...solved (sort of)

Hi all,

I know it's been a long time since anything has happened in this thread, but I stumbled across it searching for solutions for a similar problem with missing help in Office 2010 - only I gor a popup asking me if I wanted to Save orCancel various htm-files ("open" was not an option. I could not find much on the internet in general so since I found a work around that worked for me I thought I would post it here - it might work with Office 2007 as well.

I was not happy that the solution was to NOT use Firefox since I need this for FTP.
I found out that if I first uninstalled both FF and IE and thus had no browser at all the help was working again.
After that I installed IE9 (had 8) from scratch (i.e. no previous IE activated).
And then I installed FF7.
My help is now working.
IE is my standard browser.....not sure if that makes a difference or not but I doubt it.


My System SpecsSystem Spec

 MS Office Enterprise 2007 - missing Help

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