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Windows 7: Error when opening Excel or Word doc (Office 07)

05 Dec 2010   #1

Windows 7 Ultimate x64
Error when opening Excel or Word doc (Office 07)

I've done a bunch of searching on these forums (and elsewhere) and found a few suggestions on how to fix this error, but I can't seem to find a solution that works. I just upgraded to Win 7 Ultimate (64-bit) and I installed Office 2007. The programs themselves work fine - but whenever I click on a shortcut to either a Word or Excel doc, I get the following error: "There was a problem sending the command to the program." The program will open, but the document won't. I can easily open the doc from the program once it's open, but it's annoying to always have to do two steps (and to see that error) The big solution I keep seeing (for Excel, at least) is the "Ignore other applications that use Dynamic Data Exchange (DDE)" option and to make sure its unchecked (which it is).

Any ideas what I can do to fix it? I haven't tried any other Office programs, so I am not sure if it's all of them, but it's quite odd.

My System SpecsSystem Spec
06 Dec 2010   #2

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)

Have you tried re-installing Office 2007??
My System SpecsSystem Spec
06 Dec 2010   #3

Windows 7 Home Premium 64bit

How are you creating your shortcuts?
My System SpecsSystem Spec

06 Dec 2010   #4

Windows 7 Ultimate x64 (XP, 98SE, 95, 3.11, DOS 7.10 on VM) + Ubuntu 10.04 LTS Lucid Lynx

Try right clicking the doc or xls file and "Open With" -> "Choose default program". Select Microsoft Word or Excel for the file and make sure "Always use the selected program to open this kind of file" is checked and click "OK".
It should work fine from the next time.

PS: By any chance, Do you have Microsoft Office Word Viewer installed together with Office 2007 ?
My System SpecsSystem Spec

 Error when opening Excel or Word doc (Office 07)

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