Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Outlook 2010 Problem

10 Jan 2011   #1
thehappyman

Win 7 Ultimate x64
 
 
Outlook 2010 Problem

I run Outlook 2007 and have never had this problem.

A good friend of mine runs Outlook 2010 (also on 64 bit win 7) and has a weird problem. He claims (though I have not seen it myself) that sometimes, after he receives a number of emails (prior to reading them) that a single email will "disappear" after re-opening Outlook at a later time and then later reappear all by itself the next day when he runs Outlook again.

Although this doesn't sound terribly credible he has told me that this has happened three or four times.
Does this ring any "Bells" out there - Any ideas. He wants my help in fixing this.

For now I told him to carefully record the Address and any any other noticeable details of the emails that supposedly disappear/reappear to see if their is anything in common between them.


My System SpecsSystem Spec
.
10 Jan 2011   #2
mikedl

Windows 7 Ultimate x64 SP1
 
 

Hi, thehappyman!

I have not seen such activity with my Outlook but that does not necessarily mean your friend is not experiencing the issue. Find out if the email accounts exhibiting this behavior are IMAP or POP based accounts. That may help narrow down the cause and resultant possible solutions.
My System SpecsSystem Spec
10 Jan 2011   #3
thehappyman

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by mikedl View Post
Hi, thehappyman!

I have not seen such activity with my Outlook but that does not necessarily mean your friend is not experiencing the issue. Find out if the email accounts exhibiting this behavior are IMAP or POP based accounts. That may help narrow down the cause and resultant possible solutions.
Hi mikedl - I'm 99.9% sure the account is a POP3 account
My System SpecsSystem Spec
.

10 Jan 2011   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

I use Outlook2010 exclusively, and haven't yet seen this behaviour. It sounds like it could be a server side refresh, but that would only? happen with IMAP accounts? and not POP3?

Keep us informaed...it sounds like an interesting issue.

Golden
My System SpecsSystem Spec
10 Jan 2011   #5
mikedl

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by thehappyman View Post
Quote   Quote: Originally Posted by mikedl View Post
Hi, thehappyman!

I have not seen such activity with my Outlook but that does not necessarily mean your friend is not experiencing the issue. Find out if the email accounts exhibiting this behavior are IMAP or POP based accounts. That may help narrow down the cause and resultant possible solutions.
Hi mikedl - I'm 99.9% sure the account is a POP3 account
Hi, again, the happyman.

Does your friend access the POP accounts from another device such as a smart phone or another computer? If so, there are a few settings to check but we won't worry about those until we know the answer to the question.
My System SpecsSystem Spec
11 Jan 2011   #6
thehappyman

Win 7 Ultimate x64
 
 

No, it is POP3 and my friend only accesses his account from one PC - as I said, this is a problem my Friend reported - I haven't seen it myself and he cant reproduce it at will so it's possible it's something he's doing (he's not terribly "computer literate"). I'll keep you posted and thanks for the help !!!!
My System SpecsSystem Spec
Reply

 Outlook 2010 Problem




Thread Tools




Similar help and support threads
Thread Forum
Outlook 2010 problem
One of our users is having a problem with Outlook 2010 and is using Windows 7 pro. When the user has Outlook 2010 closed and not running, right clicks on an image in my pictures, selects 'send to' and 'mail recipient', a new email window opens from outlook 2010, the user types their message and...
General Discussion
Outlook 2010 problem
Hi everybody and many thanks for reading my post.. My question is as follows:- We are currently using 3 computers.. one using outlook 2010 and the other 2 the original outlook express that came boxed with XP. Problem I have is with my outlook 2010 computer. Normally when we receive...
Browsers & Mail
Problem with Outlook 2010
I am not a newbie and should know better, but I have forgotten my password for Windows Live Mail (should have wrote it down). I had the reset link sent from Microsoft Support to my Outlook 2010 account I get a message "This operation has been cancelled due to restrictions in effect on this...
Browsers & Mail
Outlook 2010 Problem
I am having problems downloading my mail for in Outlook 2010 for POP3 accounts and MAPI accounts through Outlook connector. Outlook starts downloading some messages and then stops and hangs and no additional messages are loaded for all accounts. In the send/receive progress it shows processing and...
Microsoft Office
Outlook 2010 EXCEL (64 bit) problem
Hi there This might be more related to IE8 rather than EXCEL but I find using EXCEL 2010 X-64 bit version with macros to dynamically create WEB QUERIES (retrieve external data from web sites), download into spread sheet and "Auto" update doesn't work properly. This means some things like Stock...
Microsoft Office


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:00.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App