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Windows 7: Outlook 2010 has two inboxes

22 Feb 2011   #1
McDougal

Windows 8 Pro x64; Win 7 Home Premium x64 SP1 on VirtualBox
 
 
Outlook 2010 has two inboxes

Hey all,

Office Professional Plus 2010 is really pretty great, and Outlook 2010 in general is great too. I've come across a problem, hopefully it'll be a minor problem compared to the other ones I've been having lol. As you all know I just had to do a reinstall...and I found a PST file in the Outlook Files folder in My Documents that had the name of the e-mail address "name@gmail.com.PST", so I thought great, Outlook automatically created a PST file for me to backup, so I did back it up. After the reinstall...I opened Outlook, and then I imported the file. On the left side there were all the personal folders that were there before, along with all the e-mails .

Then, I tried to add the gmail account through POP3, this is where the problems started. I added the account, all went well until I hit send/receive. It downloaded a couple of new e-mails, but put them in a separate inbox folder other than the one imported.

Is there a way to integrate the two inboxes?

Thanks for the help !


My System SpecsSystem Spec
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22 Feb 2011   #2
Orbital Shark

 
 

Theoretically you shouldn't have had to add a new email account if you've imported an old .PST file. If you open File, Info, Account Settings (Dropdown) Account settings you can remove the newly added POP3 account then if needed you can edit the imported 1 to your needs.
My System SpecsSystem Spec
22 Feb 2011   #3
McDougal

Windows 8 Pro x64; Win 7 Home Premium x64 SP1 on VirtualBox
 
 

Well I imported the file and everything showed up but when I went into the settings it didn't show any e-mail account added so I added one.
My System SpecsSystem Spec
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22 Feb 2011   #4
Orbital Shark

 
 

You may want to look at

Office Outlook 2010 Import And Export

and see if it mentions some steps that you may not have followed
My System SpecsSystem Spec
22 Feb 2011   #5
McDougal

Windows 8 Pro x64; Win 7 Home Premium x64 SP1 on VirtualBox
 
 

Wow, that tutorial is exactly what I need, thanks a ton for the help !

Dam....I wish I knew about this before I did the reinstall ....oh well.
My System SpecsSystem Spec
22 Feb 2011   #6
Orbital Shark

 
 

You're welcome
My System SpecsSystem Spec
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 Outlook 2010 has two inboxes




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