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Windows 7: Word says "outside margins" prints extra page

13 Mar 2011   #11
Irene

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by nylaphx View Post
Thanks for all the advice, we messed around with a lot of different setting and finally figured out that we need to set the printer to "user defined" for the paper feed and make sure it was on manual and the correct paper size. So now it is only printing one page. The only weird thing now is that anytime we try to print to this printer (ups label or address label) the first time you try to do it, if the printer was already on, it just gives an error message and then won't print. If you turn it off and then on again it works just fine....quirky little thing but at least we have mastered it now rather than the other way around! Thanks again for all your help!
Excellent news - well done for persevering.


My System SpecsSystem Spec
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13 Mar 2011   #12
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by nylaphx View Post
Thanks for all the advice, The only weird thing now is that anytime we try to print to this printer (ups label or address label) the first time you try to do it, if the printer was already on, it just gives an error message and then won't print. If you turn it off and then on again it works just fine....quirky little thing but at least we have mastered it now rather than the other way around! Thanks again for all your help!
Your welcome, that is good news!

Could you be more specific about the error message?

This could be a spooler services situation. See, here.
You can either run the troubleshooter or scroll down to "I see an error message about spooler problems".

Something worth a try, is to uncheck "Enable bidirectional support" option in printer properties.


EDIT: Found link
This could be a helpful thread for you:
Need Help ASAP, Zebra/UPS Thermal 2844 And Windows 7

If you need any help figuring out some of the steps, please post back.
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 Word says "outside margins" prints extra page




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