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Windows 7: broken explorer preview Office 2010

10 Mar 2011   #41
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

If they aren't indexed in Windows Explorer they won't be listed in Office from my understanding.

If they are checked they should be indexed. It was one of those potential problems that was simple to check.

I may have been over hopeful it was the problem and would resolve your situation but I was searching and looking for a solution to the best of my ability and knowledge. Learning new things as I'm going.

It isn't like others and myself are not trying.

Mike


My System SpecsSystem Spec
.
10 Mar 2011   #42
Irene

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
It isn't like others and myself are not trying.
Well said, Mike.
My System SpecsSystem Spec
10 Mar 2011   #43
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

I did not see Step 1 checked for, and you have already preformed Step 3.

I'm thinking it is Step 2 or the Note at the bottom of the quote that may be the culprit here, if the OP has a non Microsoft media player installed.
Quote:
Step 1:
Check if the option "Show thumbnails instead of icons" is selected on the computer.
a. Click Start, click Control Panel. (Classic View)
b. Click on the System icon.
c. Click on the advanced system settings link.
d. Under Performance, click on the Settings button.
e. In the Visual Effects tab, Check "Show thumbnails instead of icons"
f. Apply the changes, restart the computer and check if the issue persists.


Step 2:
This problem also occurs because Windows may not update the thumbnail cache.
To resolve this problem, reset the thumbnail cache. To do this, follow these steps:
a. Click Start, click All Programs, click Accessories, click System Tools, and then click Disk Cleanup.
b. If you are prompted, click My files only.
c. In the Files to delete list, click to select Thumbnails.
Note: Configure other options that you want.
d. Click OK, and then click Delete files.
e. Restart the computer and check the result.


Step 3:
If the issue persists, run sfc (system file checker) scan to scan and fix missing or corrupt system files
See How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

NOTE:
Sometimes non Microsoft media players may cause this issue. Disable them and check the result. Performing clean boot is like disabling non Microsoft programs.
See How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Source: http://answers.microsoft.com/en-us/w...8-47dff6023d20
My System SpecsSystem Spec
.

10 Mar 2011   #44
nabilalk

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
If they aren't indexed in Windows Explorer they won't be listed in Office from my understanding.

If they are checked they should be indexed. It was one of those potential problems that was simple to check.

I may have been over hopeful it was the problem and would resolve your situation but I was searching and looking for a solution to the best of my ability and knowledge. Learning new things as I'm going.

It isn't like others and myself are not trying.

Mike
Oh I appreciate the help, so my apologies if the opposite appears. I'm just frustrated with the situation.
My System SpecsSystem Spec
10 Mar 2011   #45
nabilalk

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Anak View Post
I did not see Step 1 checked for, and you have already preformed Step 3.

I'm thinking it is Step 2 or the Note at the bottom of the quote that may be the culprit here, if the OP has a non Microsoft media player installed.
Quote:
Step 1:
Check if the option "Show thumbnails instead of icons" is selected on the computer.
a. Click Start, click Control Panel. (Classic View)
b. Click on the System icon.
c. Click on the advanced system settings link.
d. Under Performance, click on the Settings button.
e. In the Visual Effects tab, Check "Show thumbnails instead of icons"
f. Apply the changes, restart the computer and check if the issue persists.


Step 2:
This problem also occurs because Windows may not update the thumbnail cache.
To resolve this problem, reset the thumbnail cache. To do this, follow these steps:
a. Click Start, click All Programs, click Accessories, click System Tools, and then click Disk Cleanup.
b. If you are prompted, click My files only.
c. In the Files to delete list, click to select Thumbnails.
Note: Configure other options that you want.
d. Click OK, and then click Delete files.
e. Restart the computer and check the result.


Step 3:
If the issue persists, run sfc (system file checker) scan to scan and fix missing or corrupt system files
See How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

NOTE:
Sometimes non Microsoft media players may cause this issue. Disable them and check the result. Performing clean boot is like disabling non Microsoft programs.
See How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Source: http://answers.microsoft.com/en-us/w...8-47dff6023d20
tried all 3 steps, with no luck. On another note, the only previews I am able to see are images. So the preview pane does work, just not for any file types except for images. Weird huh?
My System SpecsSystem Spec
10 Mar 2011   #46
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Did you check to see if those file types were associated as in Hoppy's post here? broken explorer preview Office 2010
My System SpecsSystem Spec
10 Mar 2011   #47
nabilalk

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Anak View Post
Did you check to see if those file types were associated as in Hoppy's post here? broken explorer preview Office 2010
Yes, and they were all associated properly. There must be some explorer issue if only images are able to be previewed and not mp3's nor office file types, not text files, nor PDF files.
My System SpecsSystem Spec
10 Mar 2011   #48
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Never mind it only worked on two files.
When I tracked them down they weren't actually .doc

Arrrgggghhhhh!!!!!!!!!
It shows previews of SOME things but nothing you are looking for.

Sorry.


Attached Thumbnails
broken explorer preview Office 2010-preview3.png  
My System SpecsSystem Spec
10 Mar 2011   #49
nabilalk

Win 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
Never mind it only worked on two files.
When I tracked them down they weren't actually .doc

Arrrgggghhhhh!!!!!!!!!
It shows previews of SOME things but nothing you are looking for.

Sorry.
You are going above and beyond with your efforts. Hopefully a solution can be found, but if not, I can reformat. I'm due for one soon anyway.
My System SpecsSystem Spec
10 Mar 2011   #50
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

I don't know if a reformat if your refering to reinstall Windows will do anything.

I'm not getting the previews either. Not the ones you are looking for.

Mike
My System SpecsSystem Spec
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 broken explorer preview Office 2010




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