broken explorer preview Office 2010

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  1. Posts : 3,009
    Windows 7 Home Premium 64bit
       #21

    Thanks for the explanation, Golden. :)

    However, someone else with the same problem here, with some suggestions to resolve the issue:
    Win 7 preview pane - Microsoft Answers

    One recommendation is to run an SFC scan:
    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

    Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. To do this, follow these steps:
    1. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
    2. Type the following command, and then press ENTER: sfc /scannow
      The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

    To determine which files could not be repaired by the System File Checker tool, follow these steps:
    1. Open an elevated command prompt.
    2. Type the following command, and then press ENTER: findstr /C:"[SR] Cannot repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt
      Note The Sfcdetails.txt file contains details from every time that the System File Checker tool has been run on the computer. The file includes information about files that were not repaired by the System File Checker tool. Verify the date and time entries to determine the problem files that were found the last time that you ran the System File Checker tool.
    3. Type the following command, and then press ENTER: edit sfcdetails.txt
      The Sfcdetails.txt file uses the following format: Date/Time SFC detail
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  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #22

    Oh nice find Irene :)

    Some of those suggestions look far, far easier than using gpedit. Hopefully they work because I cannot see how the policy would have changed, except if this PC is in a corporate environment, and it was changed on purpose for security reasons.
      My Computer


  3. Posts : 3,009
    Windows 7 Home Premium 64bit
       #23

    Golden said:
    Oh nice find Irene :)

    Some of those suggestions look far, far easier than using gpedit. Hopefully they work because I cannot see how the policy would have changed, except if this PC is in a corporate environment, and it was changed on purpose for security reasons.
    We just need to wait now for nabilalk to try it/them out.
      My Computer


  4. Posts : 2,578
    Vista 64 bit and 32 bit (SP2)
       #24

    I don't think anyone's suggested fixing the preview options
    specifically for MS Office. Try this:

    From an MS Office doc (i.e. a Word doc) click on the MS button in the upper-left corner, select Word Options, and on the 'Popular' screen (the first screen) check: "Enable Live Preview."
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #25

    Mmm...thats Word 2007 right? I can't find that option in Word 2010......I'll dig a bit more.
      My Computer


  6. Posts : 2,578
    Vista 64 bit and 32 bit (SP2)
       #26

    Golden said:
    Mmm...thats Word 2007 right? I can't find that option in Word 2010......I'll dig a bit more.
    Yes, it is Word 2007. I was assuming that MS hadn't changed that function in Word 2010 because it's so basic and essential. But we all know about the pitfalls of assuming. . .
      My Computer


  7. Posts : 3,009
    Windows 7 Home Premium 64bit
       #27

    Imperfect1 said:
    Golden said:
    Mmm...thats Word 2007 right? I can't find that option in Word 2010......I'll dig a bit more.
    Yes, it is Word 2007. I was assuming that MS hadn't changed that function in Word 2010 because it's so basic and essential. But we all know about the pitfalls of assuming. . .
    It's in File - Options - General (second option down) :)
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #28

    Ah OK. Thanks Irene.

    Yeah, I don't think Live Preview is the trick : from what I can see that affects the "live" changes inside Word as you change fonts etc.
      My Computer


  9. Posts : 2,578
    Vista 64 bit and 32 bit (SP2)
       #29

    Irene said:
    Imperfect1 said:
    Golden said:
    Mmm...thats Word 2007 right? I can't find that option in Word 2010......I'll dig a bit more.
    Yes, it is Word 2007. I was assuming that MS hadn't changed that function in Word 2010 because it's so basic and essential. But we all know about the pitfalls of assuming. . .
    It's in File - Options - General (second option down) :)
    Good for you Irene! Thanks for finding it!
      My Computer


  10. Posts : 299
    Win 7 Professional 32-bit
    Thread Starter
       #30

    Golden said:
    OK......this is worth a go, although I'm not sure how it would have changed (is this PC in a corporate environment by any chance?). The Preview pane can be disabled by using a specific policy : lets check to see it that is the case.

    1. Click Start Orb, and in the search box type gpedit.msc and hit enter. (gpedit = group policy editor)
    2. Navigate to Preview Pane Location as shown in the attached image.
    3. Right-click on the option, and then select edit.
    4. Is the Preview Pane Location shown as Not configured, Enabled, or Disabled? (see attached image)

    Regards,
    Golden
    @Golden:

    Preview pane works for image files (see attached), so the function is not disabled. It does not work for Office files or PDFs.

    This is a personal PC, so no on corporate environment.

    4. Is the Preview Pane Location shown as Not configured, Enabled, or Disabled? Not configured
    Attached Thumbnails Attached Thumbnails broken explorer preview Office 2010-preview_pane_active.jpeg  
      My Computer


 
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