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Windows 7: Outlook 2010 message size limit

21 Apr 2011   #21
pparks1

Windows 7 Ultimate x64
 
 

This is far more likely a configuration setting on your mail server, rather than the Outlook client itself. As a mail admin at work, I always say, Mail servers aren't file servers. In my opinion, people shouldn't be transferring files of more than 10MB back and forth across email servers. There are more effective and efficient means of sharing files with others.


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21 Apr 2011   #22
cokewithvanilla

Windows 7 Ult x64
 
 

Quote   Quote: Originally Posted by pparks1 View Post
This is far more likely a configuration setting on your mail server, rather than the Outlook client itself. As a mail admin at work, I always say, Mail servers aren't file servers. In my opinion, people shouldn't be transferring files of more than 10MB back and forth across email servers. There are more effective and efficient means of sharing files with others.
limitation on my pop server is nonexistent... if i use my webmail, there is a specific limit at 100mb... I can send the test file from the webmail account.

as far as I know pop does not communicate back with outlook, there is no way for it to know without trying to send the file first.

If you can explain those away, then maybe i could see your point. I have never had issues sending 'large' files before. And i HATE being limited by my software
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21 Apr 2011   #23
WebMattR

W7 Professional x64
 
 

The registry key should be in the preferences folder under outlook.

HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Preferences

Try that.
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22 Apr 2011   #24
cokewithvanilla

Windows 7 Ult x64
 
 

Quote   Quote: Originally Posted by WebMattR View Post
The registry key should be in the preferences folder under outlook.

HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Preferences

Try that.




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22 Apr 2011   #25
mrgr8avill

Windows 7 Ultimate SP1 64
 
 

Let me jump in and say that I agree that sending >10MB files over smtp is a huge waste of resources, bandwidth, and time. That said, I also completely understand that most people outside the tech industry either don't understand the concept of ftp, don't have decent clients, or don't want to waste the time opening another client and logging in, etc. You could do anon ftp but then you have no control over who sees what. Even the add-ons that replace large files with links tend to require installation of components on the receiver's side and/or deluge them with ads.

There really is no painless, easy, free, and non-invasive (ads, installs) way to send large file attachments to non-tech oriented recipients outside of email that I am aware of. I usually upload to our web server and send a direct link, then delete the file from the server sometime later. That's a pain on my end, but simple for the recipient.

And for those who are curious or doubtful, the Outlook limit IS 100% Outlook 2010. I have double-digit numbers of different accounts through multiple domains, servers, and protocols, and O10 throws the size exception regardless of server limits set for the account.

IMHO, this is a screwy and piss-poor decision by MS. At the very least, O10 shuld communicate with the server relating to the outbound account you've chosen and set limit to match the limit on the server (very easy to do with only a couple of socket communications). Who is MS to decide what's reaosnable and appropriate unless they are running the servers themselves? ONLY server admins should have that power.

Off soap-box now and following thread to see if anyone comes up with any solutions. Seems to me we're only asking for an email client to be an email client and not a policeman. The argument as to whether or not anyone SHOULD be sending large attachments is moot from the email client perspective. It should do what you tell it to do.
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22 Apr 2011   #26
WebMattR

W7 Professional x64
 
 

Quote   Quote: Originally Posted by mrgr8avill View Post
IMHO, this is a screwy and piss-poor decision by MS. At the very least, O10 shuld communicate with the server relating to the outbound account you've chosen and set limit to match the limit on the server (very easy to do with only a couple of socket communications). Who is MS to decide what's reaosnable and appropriate unless they are running the servers themselves? ONLY server admins should have that power.
Actually, it's smart. Sending large files via email shouldn't be the solution. They set the limit in compliance with the standard limit imposed by webmail providers. Here at my work, we limit people to 10mb attachments.

However, let's not derail, and focus on the issue at hand. What has me confused is why this isn't working. Provided the key is in the right place, this should just work. Hell, I'd say create the key in the preferences directory, and in the root outlook directory. If it's an un-necessary key it should just be ignored if in the wrong location, so it shouldn't do any harm.
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22 Apr 2011   #27
cokewithvanilla

Windows 7 Ult x64
 
 

[QUOTE=WebMattR;1361671]
Quote   Quote: Originally Posted by mrgr8avill View Post
However, let's not derail, and focus on the issue at hand. What has me confused is why this isn't working. Provided the key is in the right place, this should just work. Hell, I'd say create the key in the preferences directory, and in the root outlook directory. If it's an un-necessary key it should just be ignored if in the wrong location, so it shouldn't do any harm.
It's funny that you mention that... because the only key in the preferences directory WAS that one... maxattachment size... I think MS fixit put it there
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23 Apr 2011   #28
WebMattR

W7 Professional x64
 
 

Interesting. Have you tried just uninstalling, rebooting, and then reinstalling Office 2010? I skimmed the thread but didn't see that as being suggested/done.

(oh, and if you do do this, then delete the keys the MS fix created)
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24 Apr 2011   #29
Irene

Windows 7 Home Premium 64bit
 
 

Just a thought - in the following advisory, it mentions that if you are connecting to an Exchange server, Outlook automatically modifies the limit:
Increase attachment size limit | MSOutlook.info

Quote:
Increasing the limit
If your ISP allows for larger or smaller attachments and you want Outlook to match this limit, then you can increase or decrease this limit via a Registry tweak. If you are connecting to an Exchange server, then you do not need to modify anything as Outlook automatically modifies the limit then to the set limit configured on the Exchange server.


The setting is stored in the following location in the Registry;
Key: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Preferences
Value name: MaximumAttachmentSize
Value type: REG_DWORD
The value that you need to use is in KB. So if you know the amount of MB supported by your ISP, then you need to multiply that by 1024 to get the value that you need to enter. To allow for an unlimited size, you can set the value to 0.


Examples;
2MB-> 2048
5MB-> 5120
10MB-> 10240
50MB-> 51200
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25 Apr 2011   #30
cokewithvanilla

Windows 7 Ult x64
 
 

I have tried that fix many times (the regedit)

as for uninstalling, I am probably not going to do that at the moment. I have just a few weeks left of school until my scheduled reload.

I might, however, test this on a different pc to see if I have the same results.
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