Outlook 2010 message size limit

cokewithvanilla · 19 Apr 2011

Kari said:

You need a pretty fast upload speed to save time sending uncompressed over 20 MB images.

Let's say you have a really fast 100/10 Mbps connection, 100 Mbps down and 10 Mbps up. This of course is only achieved in optimal conditions, but we assume you get always the full UL speed. In this case, the uploading of a 25 MB file (sending it as attachment) would take 21 seconds.

A 10/1 Mbps connection would need in optimal conditions 3 minutes 25 seconds to send that file. Compressing this file would take a few seconds, but would automatically save more time it took to compress it when finally sending.

Kari

I appreciate you trying to educate me on this issue, but I have already explained my reasons for not using an archive, which your post does not address. I do not have time to explain to everyone I send files to that they need WinRAR or 7zip to extract my file (not to mention having to educate them on how to get download the program and install it without somehow managing to get a virus). On top of that, with no modification (simply, right click, add to rar or 7z) files are the sizes as follows: 40.1 uncompressed, 38.4 rar, 38.5 7z. I might be able to achieve better compression, but even if I could, again, this will not even get me NEAR the 20mb limit. On top of that, the hassle of compressing/uncompressing is more difficult than me clicking send, and going about by business while the file sends. In the end, I'll never achieve my 100mb goal on a 20mb limit with an archive, plain and simple.

WebMattR said:

Well, I can appreciate the honesty, even if it doesn't speak well of your clientel.

Well, in that case, I would try running the FixIt on this kb article. It worked for me on my machine.

Thanks for the info. I tried the fixit, which i assume adds the proper registry entry, and it did not work

This is getting really frustrating. I've fixed this before with the simple edit, I wonder what could have changed in the last 6mo-yr since I did it,

WebMattR · 19 Apr 2011

If you dig into your registry after running that fix, are the keys there?

cokewithvanilla · 19 Apr 2011

WebMattR said:

If you dig into your registry after running that fix, are the keys there?

Yep, they still show up and with the same values I saved them as

WebMattR · 20 Apr 2011

Okay. Let's start digging.

Firstly, you're positive you were in Office\14.0\outlook ? Sorry for doubting you, but I'm trying to be precise as possible, and if you had/have an older version of office installed, the possibility the key is simply in the wrong place does exist.

Next, let's do a sfc, just to cover our bases.
> Start
> All Programs
> Accessories
> right click on "command prompt" and select run as an administrator
> type in sfc /scannow
> If it reports errors, re-run it.
> Tell us if there's still errors.

If there *are* errors, try running outlook again after the second run of sfc.

Next, I would start with deleting your registry keys you added. Then try that Microsoft utility again.

If that doesn't fix it, I'd do a repair of Office (I'm afraid I can't recall how to do that, and am no longer on a machine with Office 2010, so I cannot tell you. When you reply next with how the previous steps went, I'll add a reply on how to do this if you'd like).

cokewithvanilla · 20 Apr 2011

I have never had another version of outlook installed here. I checked, and yes it was in the right place.

I ran sfc twice, said it couldn't fix all issues... I checked the log and it couldn't delete some files in WinSxS... I don't think this is an issue.

Deleted the keys, ran fix it.

repaired office.

Checked it after each step... still, same issue

WebMattR · 20 Apr 2011

You said you had two accounts... do you access them both through Outlook, and does it not work for both of them?

cokewithvanilla · 20 Apr 2011

I have three accounts on there

Google Apps Imap
Microsoft exchange through UTK, provided by MS
POP3 my server

All of them have the same issue. while trying to add an attachment, it is immediately rejected due to size

WebMattR · 20 Apr 2011

I stole this from somewhere else. We've already done the first bit, but the second bit is new, I believe. Perhaps try this?

1. Run regedit on the outlook client computer that has the issue.
2. Locate the following registry key:
[HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook]
3. On the Edit menu, click Add Value, and then add the following registry value:

Value name: DisableBGSave
Data type: REG_DWORD
Radix: Hexadecimal
Value data: 1

Note: You will see the Policies key if policies are deployed in your environment. If so, add the registry key under the following registry key:
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook]

4. Restart Outlook and test the issue again.

cokewithvanilla · 21 Apr 2011

I do not have a 'policies'

Mine would go HKCU>Software>Microsoft>office>14>outlook

so I tried putting that key in that location

still noting

WebMattR · 21 Apr 2011

Interesting. I'm thinking it put it in a subdirectory of outlook for me, but I'm afraid I'm no longer at work, and lack a machine with Office 2010 to check. I'll try to take a look in the morning, and let you know what I find, alright? :)