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Windows 7: Word 2010 Portrait Orientation - Possible Bug

04 May 2011   #21
Techguy222

Windows 7 Professional 32-Bit
 
 

If i print that I end up getting a 2x2 label because I have 2" label tape in my printer. The printer cuts according to the page size in my document. If it could be set to portrait 2"wide by 1" high then my printer would cut after 1inch and I would have the result I need.


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04 May 2011   #22
hjonesMCT

Win7 Ultimate x64, Server 2008 R2
 
 

Do you want your text to be sideways on the page as if it were portrait, but the page to show up on the screen as if it were landscape? Like my last screenshot?
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04 May 2011   #23
hjonesMCT

Win7 Ultimate x64, Server 2008 R2
 
 

The problem is that Word recognizes something that is longer than it is tall as being "landscape". This actually makes sense...unfortunately a few versions too late.

Can you change the properties of the printer so that it accommodates landscape orientation?
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04 May 2011   #24
GEWB

Linux (Mint is primary) / XP, Win7 Home / Win7 Pro, Ultimate / Win8.1 / Win10 archived VM
 
 

Quote   Quote: Originally Posted by Techguy222 View Post
If i print that I end up getting a 2x2 label because I have 2" label tape in my printer. The printer cuts according to the page size in my document. If it could be set to portrait 2"wide by 1" high then my printer would cut after 1inch and I would have the result I need.
OK, your screen shot really helped me...to agree with you - looks like a bug.

I retraced my steps and it LOOKED like "portrait" as it was selected when I clicked OK. Then I reopened the page setup dialog and, just as you posted, it was changed to landscape!

Not suer what's next.

Regards,
GEWB
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04 May 2011   #25
Irene

Windows 7 Home Premium 64bit
 
 

I am sorry to repeat myself, but the procedure for printing labels is as follows:
Make labels for a mass mailing - Word - Microsoft Office

Having printed hundreds of them from Word 2010, I can assure you that the basic principles are there.
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04 May 2011   #26
GEWB

Linux (Mint is primary) / XP, Win7 Home / Win7 Pro, Ultimate / Win8.1 / Win10 archived VM
 
 

Quote   Quote: Originally Posted by Irene View Post
I am sorry to repeat myself, but the procedure for printing labels is as follows:
Make labels for a mass mailing - Word - Microsoft Office

Having printed hundreds of them from Word 2010, I can assure you that the basic principles are there.
DISCLAIMER: I haven't printed labels in many years. Irene probably has pointed you in the right direction.

That being said, it is still curious that Word didn't honor the user settings, opting instead to know what's better for the user.

Regards,
GEWB
My System SpecsSystem Spec
05 May 2011   #27
Irene

Windows 7 Home Premium 64bit
 
 

Having given the matter some further thought, I think that the orientation problem is down to the default settings in the printer properties.

Open Word - File - Print - Printer Properties - Select desired 'Portrait' orientation - then ensure that you press Reset Defaults.

This combined with the correct label in Word Mailings will produce perfect labels.
(If you need any help selecting the label option, please let me know).
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Attached Thumbnails
Word 2010 Portrait Orientation - Possible Bug-printer-defaults.png  
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05 May 2011   #28
Techguy222

Windows 7 Professional 32-Bit
 
 

I think its funny that Word 2003 allows this but 2010 or 2007 do not. I found a work around solution! I can open the document with Open Office Write and then change the orientation to Portrait. Open Office then allows me to save it back as a .doc Word document. If I open that document back up in Word 2010 the portrait setting sticks!

The mailing feature you describe Irene is a good idea but its a little clunky... I'm not sure it was intended for use with my style of label printer since it uses a continuous roll of solid tape. Also Word likes to override my driver stock settings. I could have my driver set to 2x4 and have a 2x10 label created in word and when I print I get a 2x10. My driver is set to portrait but because word is set to landscape I get a landscape print.
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05 May 2011   #29
Irene

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Techguy222 View Post
I found a work around solution! I can open the document with Open Office Write and then change the orientation to Portrait. Open Office then allows me to save it back as a .doc Word document. If I open that document back up in Word 2010 the portrait setting sticks!
Good news about that.

Sorry I was unable to help any more.
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12 Jul 2011   #30
JKinslayer

W764
 
 

Quote   Quote: Originally Posted by mickey megabyte View Post
hi techguy222, and welcome to sevenforums,

if a document is wider than it's tall, then it's landscape, surely.
Mickey Megabyte is not entirely correct. The definition of what's landscape and portrait is not simply wider than tall. It's direction of writing. If you write horizontally it is portrait. If you write from left bottom to left top it is landscape. For convenience a Word processor rotates the sheet for you so you can still write horizontally and you do not have to hold you head at a 90 degree angle.

We are using an industrial paper size 11.5 x 11 with fanfold strips. So you can't simply insert this format as landscape into the printer. Hence, we can't print from O2010 either because of this Orientation bug in Office 2010.

There is a bug in Office 2010, or at least Office 2010 is behaving differently than all the other Offices. There is no cure about this problem yet and we are waiting for this to be fixed.
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