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Windows 7: Word wont start, re-installed, still does not

08 Jun 2011   #1
skt

Windows 7 Ultimate x64
 
 
Word wont start, re-installed, still does not work

The Microsoft office word on my system has stopped working.

This is the message that pops up.



If I press yes, it just crashes. If I press no it does the same.

The other office programs are working fine. So I uninstalled, cleaned registry with CCleaner, restarted, installed it again but it is still showing the same message.

I would greatly appreciate any help.




Attached Images
Word wont start, re-installed, still does not-error_message.jpg 
My System SpecsSystem Spec
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08 Jun 2011   #2
Irene

Windows 7 Home Premium 64bit
 
 

Hello skt, welcome to the forum.

Which version of Word (Office) are you using?
My System SpecsSystem Spec
08 Jun 2011   #3
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

You might want to run a full anti-virus scan in Safe Mode.
My System SpecsSystem Spec
.

08 Jun 2011   #4
skt

Windows 7 Ultimate x64
 
 

Thanks Irene!
I am using Office 2010, 64Bit.

Seavixen32: thanks, will try that.
But I think it's could be a registry related issue .
My System SpecsSystem Spec
08 Jun 2011   #5
Irene

Windows 7 Home Premium 64bit
 
 

Let's begin by performing an Office Repair. Please read through the tutorial before you start:
Office 2010 - Perform Repairs
My System SpecsSystem Spec
08 Jun 2011   #6
skt

Windows 7 Ultimate x64
 
 

Thanks Irene.
I have already tried repairing before uninstalling and reinstalling . I used the first method from your link. But somehow it didn't work.
My System SpecsSystem Spec
08 Jun 2011   #7
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Quote   Quote: Originally Posted by skt View Post
Thanks Irene!
I am using Office 2010, 64Bit.

Seavixen32: thanks, will try that.
But I think it's could be a registry related issue .
On the basis that the registry could be the problem, uninstall Office then open regedit.

Backup the registry then navigate to this key:

HKEY_Local_Machine\Software\Microsoft\Office

Delete this key, which should remove the hive for Microsoft Office.

Close regedit and restart your computer then re-install Office.
My System SpecsSystem Spec
08 Jun 2011   #8
LiquidSnak

W7 Professional x64
 
 

I would recommend, if you don't want to or don't feel comfortable with fooling around in your registry, trying a full uninstall using Revo Uninstaller Pro - Uninstall Software, Remove Programs easily free version and then attempting a reinstall.
My System SpecsSystem Spec
08 Jun 2011   #9
skt

Windows 7 Ultimate x64
 
 

Thanks Seavixen32 and LiquidSnak.

Will try them soon. Will let you know those methods work.
My System SpecsSystem Spec
13 Jun 2011   #10
skt

Windows 7 Ultimate x64
 
 
The Word Error is still there :(

Hi

I tried both Revo Uninstaller Pro and deleted the Office registry from (HKEY_Local_Machine\Software\Microsoft\Office) and the reinstalled Office again. And still it's giving the same error for Word

Excel and Powerpoint are working fine like it did before.

Any other solution?


Attached Images
Word wont start, re-installed, still does not-error_message.jpg 
My System SpecsSystem Spec
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 Word wont start, re-installed, still does not




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