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Word 2007 Can't open encrypted docx from Word 2010
When I send some friends a password protected word document created in Word 2010 they can't open it using word 2007 which is compatible with docx by using the correct password. I have no choice but to send as a Word doc instead of docx so they can open it.
Word 2007 User 1: Word launches no password box no error messages just the blue screen.
Word 2007 User 2: Gets the error message: “Word cannot open this file . The encryption type used is not available. Contact the author of the file. More encryption types are available in the High Encryption Pack.”
Therefore I suspect some kind of encryption pack must be installed. I believe the user 1 has XP and user 2 has Win 2000 pro. are using XP. Do you know where these encryption packs are available? The other possibility might be for me to reduce the encription level when I create a password protected docx but I have no idea how to do that.
Is there a solution to this problem?
Kind Regards
Chris
Kind Regards
Chris