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Windows 7: Can't use send & receive - Office 2010

26 Jun 2011   #51
HammerHead

win 7 X64 Ultimate SP1
 
 
Another Stab

If you are running Avast, go to the Avast site and hunt mail problems. I know for a fact that there are instances where it interferes with mail programs.

Another ploy would be to uninstall Avast and test drive MSE security essential until you correct your problem.

Wish I were more help.


My System SpecsSystem Spec
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27 Jun 2011   #52
jfroberts

windows 7 home professional x64
 
 

I am running Avast with MS Office including Outlook on my old computer and have no problems. Been using it for years.
My System SpecsSystem Spec
27 Jun 2011   #53
Irene

Windows 7 Home Premium 64bit
 
 

Another shot in the dark!

Anything to do with TCP/IP settings for Windows 7?
Change TCP/IP settings
My System SpecsSystem Spec
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27 Jun 2011   #54
jfroberts

windows 7 home professional x64
 
 

I've read the article but I don't think that's the problem. Remember, other email programs and Internet connections work fine on this machine. Windows Live mail works perfectly and it can send and receive mail. / ? ?
Thanks for the try.
My System SpecsSystem Spec
27 Jun 2011   #55
Irene

Windows 7 Home Premium 64bit
 
 

Have you by any chance perused this:
Outlook Solution Centre
My System SpecsSystem Spec
27 Jun 2011   #56
jfroberts

windows 7 home professional x64
 
 

Thanks to help from member=Hammerhead, I've checked out several articles and "fix-it's" in the Outlook section.
Nothing yet.
I wonder if Windows Live Mail could be interfearing with Outlook. Anybody running both on the same machine?
My System SpecsSystem Spec
27 Jun 2011   #57
jfroberts

windows 7 home professional x64
 
 

Thanks to Irene's insistance that I go back to the Outlook solutions center, I did.
After poking around and searching/researching several articles, I found the fix. It is a Registry key entry that has to be deleted as follows:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Messaging Subsystem\Profiles\Microsoft Outlook Internet Settings\
This fixed the problem. I am sincerly grateful to Irene and Hammerhead for all their help and persistance in sticking with this proble. You guys are real pro's.
My System SpecsSystem Spec
27 Jun 2011   #58
Irene

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by jfroberts View Post
Thanks to Irene's insistance that I go back to the Outlook solutions center, I did.
After poking around and searching/researching several articles, I found the fix. It is a Registry key entry that has to be deleted as follows:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows Messaging Subsystem\Profiles\Microsoft Outlook Internet Settings\
This fixed the problem. I am sincerly grateful to Irene and Hammerhead for all their help and persistance in sticking with this proble. You guys are real pro's.
Congratulations and well done yourself!

It is so frustrating to try and try, yet again and again - but you did it!

I hope you will return and continue to participate in this great forum.
My System SpecsSystem Spec
27 Jun 2011   #59
HammerHead

win 7 X64 Ultimate SP1
 
 
Yippee

Yea and eureka etc. I glad you found that. You showed real patience hanging in there.
My System SpecsSystem Spec
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 Can't use send & receive - Office 2010




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