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Windows 7: Can't UNinstall MicroSoft Office Home and Student 2007 - Error 1402

17 Jul 2011   #11
vmars316

windows 7 x64
 
 

AND:
Is the Backup/Restore the same as
Registry_Backup/Restore?
Or is Registry_Backup/Restore a subset of Backup/Restore?
And same question for 'Restore Point'?
Thanks...vmars


My System SpecsSystem Spec
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17 Jul 2011   #12
HammerHead

win 7 X64 Ultimate SP1
 
 
Different File

Do a search for this file and use it. It has worked for me in the past.

msiccu2.exe ---- It is by microsoft and as I said before it has worked for me.


In regedit.exe "Export" will give you a *.reg file that you can click on and it will write the contents to the registry.

Make sure computer is highlitghted so that you get the entire contens of the registry. No it is not exactly the same as a restore point.

When done with msiccu2 call up win explorer and search down thru the tree and delete any MS office files and directorys that you see. This is just an added step that I always do.
My System SpecsSystem Spec
17 Jul 2011   #13
vmars316

windows 7 x64
 
 

Thanks HH,
I ran msicuu2.exe
but msO...2007 is stil there.
vmars
My System SpecsSystem Spec
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17 Jul 2011   #14
HammerHead

win 7 X64 Ultimate SP1
 
 
Where?

When you say "still there", still where be more specific. Describe what is left.
My System SpecsSystem Spec
17 Jul 2011   #15
HammerHead

win 7 X64 Ultimate SP1
 
 
Duh?

I would say that is impossible, but nothing is impossible.

First check programs and features in control panel. Is there still an entry for MS Office?
Check your directory tree with win explorer. Are there still entries, files directories etc. in it?
If you have loaded Revo. Right click on it and select run as administrator if there is an entry for MS Office run the uninstall while in admin mode
Then right click the MS uninstaller (msiccu2.exe) which you should have an icon for by now. Right click it and run as administrator. There probably will be some files and directories in your win explorer tree that you will have to manually delete.

Post back
My System SpecsSystem Spec
17 Jul 2011   #16
HammerHead

win 7 X64 Ultimate SP1
 
 
Account Permissions

Is the account you log on with an adminstrator account?

I am going to post a link for you to read. You need to read and reread it do that you fully grasp it. I don't know your skill level so I would be very cautious. When you start regedit, if you decide to do so, right click it and run in admin mode.

How to fix 'Error 1402. Could not open key: UNKNOWN...'

Good Luck, I am done for tonight. I will check back tomorrow.
My System SpecsSystem Spec
17 Jul 2011   #17
vmars316

windows 7 x64
 
 

msOffice Home and Student 2007' is still in Add/Remove pgms.
You say msiccu2.exe , what i ran was msicuu2.exe .

Skill level: I am a senior citizen, so, not as sharp as I used to be. That's why I am willing to buy Revo_UninstallerPRO, and be done with it. If it will do the trick.

Yes I ran all with AdminPriviledges.

I did a search ('AgentRansack Free', I highly recommend it.) on C:\ for *.msi
and I see there are 357 *.msi files. I am surprised that there is no msOffice*.msi

Thanks...vmars
My System SpecsSystem Spec
17 Jul 2011   #18
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I don't think paying for Revo Pro will do any more than the free one as far as uninstalling goes.
You did try uninstalling through Programs and Features?
My System SpecsSystem Spec
18 Jul 2011   #19
Irene

Windows 7 Home Premium 64bit
 
 

Here is another Microsoft solution for your problem:
How to manually uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature

Did you try the one in my earlier post?
My System SpecsSystem Spec
18 Jul 2011   #20
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hmm, it may be you have deleted the msoffice uninstaller somewhere along the line.


(Irene if he reinstalls and tries again, will that work?)
My System SpecsSystem Spec
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 Can't UNinstall MicroSoft Office Home and Student 2007 - Error 1402




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