Re: Outlook 2007 - rules do not run automatically
This is copied from the Microsoft website, i hope this helps you or at least takes you in the right direction.
WORKAROUND
To work around this issue, follow these steps.
Step 1:
Modify Outlook message rules to reduce client-only conditions
Modify your message rules to try to reduce client-only conditions. For example, if a message rule contains a client-only condition such as with specific words in the recipient's address, modify it so that it uses one of the following server-side conditions instead:
? with specific words in the message header
? sent to people or distribution list
To modify a message rule in Outlook, follow these steps:
1. Start Outlook.
2. On the Tools menu, click Rules and Alerts.
3. On the E-mail Rules tab, click the client-only rule that you want to modify, and then click Edit Rule Settings on the Change Rule menu.
4. Under Step 1: Select condition(s), click to clear the check box for the client-only condition. For example, click to clear the with specific words in the recipient's address check box.
5. Click to select the check box for the server-side condition that you want to use. For example, click to select the sent to people or distribution list check box.
6. Under Step 2: Edit the rule description (click and underlined value), click the underlined value that corresponds to the rule condition that you want to configure. For example, click people or distribution list.
7. Click or type the value that you want to configure as the rule condition, and then click OK.
8. After you finish changing client-only conditions to server-side conditions, click Finish.
Step 2:
Put server-side rules ahead of client-only rules in Outlook
Try to arrange message rules in Outlook so that all the server-side message rules are processed before client-only message rules are processed. To do this, follow these steps:
1. Start Outlook.
2. On the Tools menu, click Rules and Alerts.
3. On the E-mail Rules tab, click the client-only rule that you want to modify. For example, click rule name (client-only).
4. Repeatedly, click the Move Down button that appears as a down arrow to move this rule under other rules in the Rule (applied in the order shown) list.
5. When you are finished moving client-only rules to the bottom of the Rule (
applied in the order shown) list, click OK.