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Windows 7: Outlook 2010 improperly handles FWD message operation

29 Aug 2011   #1

Windows 7 Enterprise
Outlook 2010 improperly handles FWD message operation

This error does not occur every time.

The issue:
When attempting to Forward an email, Outlook will open a recent message from the Sent Items folder, instead of opening the desired message in draft view to be forwarded. The message that Outlook decides to open is not related to the desired email thread.

I have:
Run the Microsoft Office Repair;
Removed and re-installed MS Office;
Run ScanPst on all Archives;
Disabled cached exchange mode, cleared the cache, re-enabled;
Removed additional personal IMAP email accounts from Outlook.

This PC is a Dell Optiplex 755 Small Form Factor with Core 2 Duo and 2GB RAM.
About a month ago the Hard Drive was predicted to fail, so I created a Windows Image from the Windows backup utility, swapped in a new hard drive, and applied the Image.

I tried searching the issue, but Google could not provide any help on such an obscure issue but with terms common to other problems.

Please Help

My System SpecsSystem Spec
30 Aug 2011   #2

Windows 7 Home Premium 64bit

Hello jeffcdhs, welcome to the forum.

When you decide to forward a message, do you have the actual mail open or are you simply highlighting it in the list?
My System SpecsSystem Spec
30 Aug 2011   #3

Windows 7 Enterprise

The actual mail is open.
My System SpecsSystem Spec

30 Aug 2011   #4

Windows 7 Home Premium 64bit

Quote   Quote: Originally Posted by jeffcdhs View Post
The actual mail is open.
Hmmm, that is a conundrum!

I am not sure what to think - although I will continue to do so. If I come up with anything, I'll let you know.
My System SpecsSystem Spec

 Outlook 2010 improperly handles FWD message operation

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