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Windows 7: Outlook 2003 Displays one recipient in text only

11 Sep 2011   #1

Windows 7 Professional 32bit
Outlook 2003 Displays one recipient in text only

G'Day to you all,

I've been having an issue with Outlook 2003. I've had to rebuild my computer, and in doing so, reloaded Office 2003 and I use Outlook as my email reader. For some reason, when Outlook 2003 downloads One (1) particular recipient, it converts their emails to text only. 100's of others come in as HTML and I have no issues with their emails?

This occurred after the rebuild. When I received emails from this person prior to the rebuild their emails came in just fine as HTML. Nothing was changed to the best of my knowledge?

I've gone through just about every setting I can find to try and pinpoint where the problem is, and I cannot find it? I've tried searching through google, and again can't find help? I searched this forum and did not find anything specific to this issue? I've gone on GMail and searched to see if there was a tag, or setting for this person, and still nothing?

Home build ASUS Mainboard
AMD Athlon II X4 620
Windows 7 Professional 32bit SP1
Office 2003
AVG 2012 Free Edition (Email Protection Active)

If more info is needed, or anyone knows what the issue may be, I'd really appreciate a fix this as this persons emails are "always" good.

~ Dethan

My System SpecsSystem Spec
11 Sep 2011   #2

Win 7 Ultimate 64-bit. SP1.


Could it be a coincidence that when you rebuilt your computer that particular person decided to send emails in plain text?
Have you asked the question?

When a sender uses plain text, you should always honour their choice.

It appears.....
You can easily switch individual messages to HTML by clicking in the Infobar and displaying the message as HTML.
Read Outlook messages using plain text - Outlook Daily Tips | Outlook Daily Tips
My System SpecsSystem Spec
12 Sep 2011   #3

Windows 7 Professional 32bit

Quote   Quote: Originally Posted by JMH View Post

Could it be a coincidence that when you rebuilt your computer that particular person decided to send emails in plain text?
Have you asked the question?
No, I contacted this person and inquired if they had done so, since they are the only one that I'm getting plain text messages from, which they confirmed they had not. If I look at this persons emails on the Web Interface in GMail, the are normal HTML Messages. Once I receive them in Outlook, on my computer, they are converted to plain text.

I shouldn't necessarily say they are sent to me as plain text, the Outlook Program is converting the HTML Messages or Data files to Plain Text. So, when this persons message arrives, I see all of the header information, I see all of the HTML Tags, and if it's a data file I see PAGES of converted garbage.

Does this help?

This is what I receive from this person:


Delivered-To: (My Email Address)
Received: by with SMTP id 15cs243505weo;
Sun, 11 Sep 2011 18:15:15 -0700 (PDT)
Return-Path: <Senders Email Address>
Received-SPF: pass ( domain of <Senders Email Address> designates <Senders IP> as permitted sender) client-ip=<Senders IP>;
Authentication-Results:; spf=pass ( domain of <Senders Email Address> designates <Senders IP> as permitted sender) smtp.mail=<Senders Email Address>; dkim=pass header.i=<Senders Email Address>
Received: from ([<Senders IP>])
by <Senders IP> with SMTP id z9mr648766bks.333.1315790115217 (num_hops = 1);
Sun, 11 Sep 2011 18:15:15 -0700 (PDT)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;; s=gamma;
Bcc: <My Email Address>
Received: by <IP Address> with SMTP id z9mr527603bks.333.1315790115177; Sun,
11 Sep 2011 18:15:15 -0700 (PDT)
MIME-Version: 1.0
Received: by <IP Address> with HTTP; Sun, 11 Sep 2011 18:14:55 -0700 (PDT)
In-Reply-To: <>
References: <>
From: <Name> <Email Address>
Date: Sun, 11 Sep 2011 18:14:55 -0700
Message-ID: <>
Subject: THIS IS CREEPY !!!!!
To: undisclosed-recipients:;
Content-Type: multipart/alternative; boundary=00151744836a6a040604acb44240

Content-Type: text/plain; charset=ISO-8859-1


Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable


My System SpecsSystem Spec


 Outlook 2003 Displays one recipient in text only

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