Office 2010 SP1: Problem with opening Word 2003 documents

  1. Posts : 1
    Windows 7 Home Premium 64bit

    Office 2010 SP1: Problem with opening Word 2003 documents


    since I installed SP1 for Office 2010 I have problems with opening some (not all!) older Word documents created with Word 2003 (*.doc). I get a message that Word can't read the document and it is probably corrupt.

    On a other client (same OS, Office 2010 without SP1) I can open the same document without difficulty.

    Has anyone an idea?

    Thank a lot
      My Computer

  2. Posts : 3,012
    Windows 7 Home Premium 64bit

    Hello curuska, welcome to the forum.

    Are the two computers accessing the exact same document from the same location, or is the same file saved to their own local disk?

    A quick test to try:

    • Open Word, select File–> Open
    • Choose the corrupted file (but don’t open it yet)
    • You will notice that next to where it says “Open”, there is a little drop-down arrow. Click on this and change the option to “Open and Repair”, then click on it.
      My Computer


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