Office 2010 SP1: Problem with opening Word 2003 documents


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    Office 2010 SP1: Problem with opening Word 2003 documents


    Hello,

    since I installed SP1 for Office 2010 I have problems with opening some (not all!) older Word documents created with Word 2003 (*.doc). I get a message that Word can't read the document and it is probably corrupt.

    On a other client (same OS, Office 2010 without SP1) I can open the same document without difficulty.

    Has anyone an idea?

    Thank a lot
      My Computer


  2. Posts : 3,012
    Windows 7 Home Premium 64bit
       #2

    Hello curuska, welcome to the forum.

    Are the two computers accessing the exact same document from the same location, or is the same file saved to their own local disk?

    A quick test to try:

    • Open Word, select File–> Open
    • Choose the corrupted file (but don’t open it yet)
    • You will notice that next to where it says “Open”, there is a little drop-down arrow. Click on this and change the option to “Open and Repair”, then click on it.
      My Computer


 

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